Customer Service Manager: Lead Team & Cross-Functional Ops
MACOM
MACOM is seeking a Customer Service Manager in Lowell, Massachusetts. This role is responsible for leading the customer service function, ensuring exceptional customer experience while achieving commercial objectives. The ideal candidate will have 12+ years of experience in customer service and prior team management experience. Responsibilities include overseeing order management, collaborating across various departments, and driving process improvements. Adept influencing skills and strong proficiency in SAP are required for success in this role. #J-18808-Ljbffr
Vacancy posted 4 days ago
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