Shipping Specialist

Traffic Coordinator

Lifetime Brands is seeking an experienced Traffic Coordinator to join our Shipping department in our brand new Hagerstown, MD Distribution Center. In this position, you will oversee pre-shipment routing compliance and carrier coordination for Lifetime's major retail accounts, including Walmart, Target, Kohl's, Amazon, TJ Max, and Meijer. Additionally, you will manage the EDI routing request/response cycle, handle carrier tendering via TMS (Traffic Management System), and verify that all BOLs (Bills of Lading) contain precise routing data prior to shipment.

Responsibilities

• Validate routing numbers (carrier assignment, TP Load #, ME#) are correctly reflected on BOLs before Master BOL combine.
• Coordinate with TMS (or freight broker/FAP vendor) for tendering on non-retailer-routed freight
• Identify ready-date mismatches, missing routing responses, or carrier assignment conflicts before they become compliance violations or chargebacks.
• Maintain account-specific routing compliance documentation (Kohl's BOL02/CID#, Transplace requirements, Walmart/Amazon routing guides)
• Process EDI 753 routing requests and reconcile 754 routing responses against SCALE WMS ready-to-ship data.
• Support daily meetings with shipping supervisor(s) on account status and open routing issues
• Maintain and update routing SOPs as processes evolve.

Required Skills

• High school diploma or equivalent qualification; college coursework in logistics is highly desirable.
• 3-5 years of hands-on experience in freight routing, dispatching, or shipping operations.
• Deep understanding of carrier networks, freight quote tools, and routing software.
• Familiarity with EDI 753/754 transaction sets for retailer-driven routing processes.
• Experience with Warehouse Management Systems (WMS), with Manhattan SCALE preference.
• Exposure to Transportation Management Systems (TMS) like OTM, MercuryGate, or Blue Yonder, covering rate shopping, carrier management, and tendering.
• Prior background working with Transplace or equivalent routing intermediaries.
• Familiarity with Freight Audit & Pay (FAP) software platforms.
• Proficiency in the Google Office Suite of products and Microsoft Excel is required.
• Solid foundation in retail vendor compliance, including BOL requirements, routing guides, and penalty avoidance.
• Exceptional attention to detail, serving as a vital gatekeeper for chargeback prevention rather than performing simple data entry.
• Other duties may be required, which may include working on the warehouse floor as needed.
• Ability to sit, stand and walk and be able to lift at times.

About Lifetime Brands Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes:

• All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans
• Flexible Spending Accounts for Health and Dependent Care
• Short-Term Disability & Long-Term Disability
• Company Paid Basic Life and Accidental Death & Dismemberment Insurance
• Eligibility in the Company's 401K plan, after 90 days of employment
• Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions
• 10 Company Paid Holidays
• Employee Product Discounts
• Tuition Assistance
• Employee Assistance Program
• Volunteer Opportunities- 4 hours of paid optional volunteer time (annually)
• Seattle, WA based employees are provided with commute trip reduction incentives
• Benefits are offered to employees who work 30 hours or more
• In addition to the above, we offer voluntary benefits.
• Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.