COMMUNITY LIVING COORDINATOR

Job Description

Job Description

Job Summary

Join the dedicated team at Home of Guiding Hands as a Community Living Coordinator and help adults with intellectual and developmental disabilities unlock their full potential and live more independently.

What You'll Be Doing: Tasks, Duties, and Responsibilities

• Client Intake & Referral Coordination: Coordinate and manage all new client referrals for Community Living and Tailored Day services.
• Schedule, plan, and conduct intake meetings and home/community visits with prospective clients and families.
• Collaborate with Regional Centers, families, and interdisciplinary teams to facilitate timely service initiation.
• Ensure all intake documentation, assessments, and onboarding requirements are completed accurately and efficiently.

• Case Management Administrative Support: Provide administrative and operational support to Community Living Case Managers.
  • Assist with staff training coordination, onboarding documentation, and compliance tracking.
  • Support billing and payroll processes to ensure accuracy and timely submission.
  • Assist with maintaining employee records, training certifications, and required documentation.
  • Help monitor program compliance related to case management operations and documentation standards.
  • Collaborate with leadership to improve workflow efficiency and operational consistency across Community Living services.

• Goal-Oriented Support: Schedule, plan, and conduct visits with assigned clients to carry out their personalized goals (Individual Service Plan - ISP).
• Life Skills Training: Provide one-on-one training in essential life skills, including:
• Paying bills and budgeting
• Grocery shopping, cooking, and meal preparation
• Accessing medical and dental services
• Laundry and household management
• Navigating government benefits
• Building healthy relationships and ensuring personal safety
• Client Advocacy & Planning:
• Collaborate with clients to develop their goals.
• Prepare and update ISP reports on a semi-annual basis.
• Schedule and attend ISP meetings, serving as a strong advocate for your client's needs and wishes.
• Team Communication: Maintain ongoing communication with the interdisciplinary team to ensure coordinated and effective program services.
• Documentation: Keep required client and program documentation up-to-date and accurate.
• Community Travel: Travel throughout San Diego or Imperial County to meet with clients in their family homes and other community locations.

What You'll Bring to the Role: Knowledge, Skills, and Education

• Experience (A Plus!): While not required, experience working with people with special needs (personal, volunteer, or paid) is a plus. Experience navigating community resources like Social Security, Section 8, and Medi-Cal is also a bonus.
• Education: Must have a high school diploma or GED.
• Eligibility: Must be at least 18 years old at the time of hire and be able to receive a criminal record clearance from the DOJ.
• Transportation: Must have a valid California Driver’s license, a clean driving record, and at least 2 years of licensed driving experience. You will need a safe and reliable vehicle to transport clients and must maintain current, adequate auto insurance.
• Certifications: Must have CPR/First Aid certification. If you don't have it, we'll provide the training for you.
• Communication Skills: Must be able to read, write, understand, and speak English proficiently.
• Tech Savvy: Must be comfortable accessing websites and apps, logging into web-based platforms, and using email and text messaging to send and receive information.
• Core Abilities:
• Relationship Building: Ability to form positive, supportive, and professional working relationships.
• Individualized Support: Capable of meeting clients' needs in a personalized way.
• Independence: A self-starter who can complete assignments without constant supervision.
• Judgment: Possesses good judgment and decision-making skills.
• Reliability: Highly reliable and follows through on commitments.
• Time Management: Able to effectively organize your time and prioritize your schedule

Physical Requirements/Work Environment

The work environment for this position involves working with a variety of people in their homes and in the community. While performing the duties of the job, the employee is regularly required to see, talk, hear, walk, bend, stoop, sit, stand, reach, and lift objects weighing up to ten pounds repeatedly during a shift.

Our Culture and Values

Innovation – We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all. Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow.

Collaboration – We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community.

Accountability - We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders.

Respect – We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we want to be treated.

Empathy – We value empathy and understanding in all our interactions. We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion.

Equal Opportunity Employer Statement

Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

About HGH

Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services. Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center.

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