Technical Support Specialist
$23 - $24 per hourCollabera
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Days Left: 19 days, 3 hours left Apply Job Title: IT Tech Support
Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours About the Role: Apply for a golden opportunity that can starline the beginning of your career! This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect , while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1-3 years of IT support or customer service experience , strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams. Qualification - Please read carefully:
- All Recent Graduate, Fresher, Recent college pass out, Trainees/interns, Pursuing to be completed education/bachelors soon, are welcomed.
- Someone worked for less than or almost 3 or more years and are about to complete their current project or completed the project are also requested to apply if interested!
- People who are looking to begin their careers back again, this could be the role you are looking for!
- First-Line IT Support & Troubleshooting - Basic stuff ! Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.
- Customer Service & Great Communication - Strong phone/chat support, client care, and clear ticket documentation.
- Showing up Attitude, need to be responsible, have the commitment!
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits :
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us: At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Wanna have a quick quick repsonse? Apply now on View email address on click.appcast.io right now !! Job Requirement
- Fresher
- recent graduate
- IT support
- Tech support
- Technical Support
- Hardware & Networking
- trainee
- intern
- Troubleshooting
- Desktop Support
- helpdesk
- help desk support
- Ticketing
- Incident Management
- user support
- ITSM
- Servicenow
- Comptia
- Customer Support
- Customer Service
- VPN
- Chat Support
- Windows 10/11
- Networking Basics
- basics of computer
- Recruiter
- Phone
- Shivani Soni
- View email address on click.appcast.io
- View phone number on click.appcast.io
Vacancy posted 5 days ago
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