Front Desk Receptionist

Job Description

Job Description

We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization in our Warren, Ohio office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and organizational skills will help create a welcoming environment for clients, visitors, and team members alike. 

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer and direct incoming calls
• Create and issue visitor badges
• Maintain a welcoming and organized front lobby area
• Manage appointment scheduling and coordinate meetings using productivity software and calendars
• Maintain organized filing systems, both electronic and paper-based, ensuring easy retrieval of documents and general administrative duties
• Monitor visitor sign-in procedures and provide basic assistance as needed
• Work independently during periods of sitting alone in the lobby
• Must be dependable with strong attendance and punctuality

Skills

• Associate's degree required OR 5+ years of related receptionist, administrative, or customer service experience
• Excellent communication skills, including phone etiquette and client interaction
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong communication and customer service skills
• Must have the ability to work independently and manage multiple responsibilities
• Organizational skills with the ability to multitask efficiently in a fast-paced environment
• Experience with office management tasks such as filing, proofreading, and time management strategies

This position is full-time, long term with a rate range based on experience and education. This position is Monday-Friday 8:00 am-4:00 pm.

If you are a friendly, dependable professional who enjoys providing excellent customer service and serving as the first point of contact for visitors and callers, we encourage you to apply. Must be able to successfully complete and pass a background check and drug screening.