Client Services Specialist

Job Description

Client Service Opportunity in Cleveland - Urgently hiring in Hudson!

Job Title: Client Services Specialist
Pay: $21-$24 per hour
Hours: Full-Time, Monday-Friday
Start Date: ASAP


Looking for an opportunity to build your career in financial services while making a meaningful impact? Join a respected organization in the Cleveland area as a Client Services Specialist, where you'll play a key role in delivering exceptional client service and supporting the administration of charitable accounts. This long-term seasonal opportunity offers valuable hands-on experience, professional development, and the chance to strengthen your skills in client services and financial operations.


As a Client Services Specialist, you'll serve as a primary point of contact for clients, ensuring accurate transaction processing, maintaining client records, and collaborating with internal teams to deliver outstanding service. This is an excellent opportunity to grow your career.


What You'll Do
As a Client Services Specialist, you will be responsible for:
• Responding to client questions and requests through phone, email, and other communication channels while providing outstanding customer service.
• Processing account transactions accurately and maintaining complete, up-to-date client records.
• Generating and reviewing recurring reports, investigating, and resolving routine discrepancies.
• Partnering with internal departments to ensure timely completion of client requests and operational tasks.
• Maintaining organized documentation and following established procedures to support compliance and accuracy.
• Utilizing business systems and technology tools to improve efficiency while protecting confidential information.
• Assisting with team initiatives, process improvements, and cross-functional support to ensure seamless client service.


What You'll Bring
The ideal candidate for this role will have:
• Associate's or Bachelor's degree in Business, Accounting, Finance, or a related discipline is preferred; relevant professional experience may be considered in place of formal education.
• Minimum 1-3 years of experience in customer support, financial operations, administrative services, or a similar professional environment.
• Strong organizational abilities with a high level of accuracy and the ability to effectively prioritize multiple responsibilities.
• Comfortable following established workflows while using sound judgment to resolve day-to-day issues.
• Working knowledge of Microsoft Office applications, particularly Excel, Outlook, and Word. • Basic proficiency in Excel.
• Customer Service skills with a professional, service-oriented approach, maintaining confidentiality, accuracy, and delivering an exceptional client experience.


Why Join Us in Hudson?
• Build valuable experience within a respected financial services organization.
• Gain exposure to client account administration and financial operations.
• Develop transferable skills with opportunities to expand your knowledge and professional experience.
• Enjoy a structured work environment that emphasizes training, quality, and career development.
• Access to health care coverage during employment with no waiting period.


Location & Schedule
This is a full-time, long-term temporary, on-site position located in Hudson, working Monday through Friday during standard business hours.


Ready to Take the Next Step?
If you're looking to grow your career in client services and financial operations, apply today or contact our recruiting team to learn more. We look forward to connecting with you! #SSO

Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.

Learn more about:

• Current job openings in your area
• How Stivers supports your career success
• Expert tips and resources for job seekers

Take the next step in your career with Stivers-apply today and let us help you find your perfect match!
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Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.