Dental Office Administrative Assistant

Dental Administrator – Cobble Hill, Brooklyn, NY
Midtown Dental Group (MDG)
Full-Time | Starting at $60,000/year, based on experience

Midtown Dental Group is looking for a warm, personable, and experienced Dental Administrator to join our Cobble Hill team.

We’re looking for someone who understands that the patient experience starts at the front desk. The ideal candidate is professional and confident while still being warm, approachable, and genuinely caring. You should enjoy building relationships with patients, communicating clearly, and helping create a positive experience from the moment a patient walks through the door.

This is a great opportunity for an experienced dental professional who wants to join an established and growing organization with opportunities for long-term career growth.

What We Offer

• Starting salary of $60,000/year, depending on experience and qualifications
• Opportunities for advancement and leadership
• Paid training and ongoing professional development
• Supportive team environment
• 401(k) matching
• Health insurance
• Dental insurance
• Paid time off
• Employee discount
• Retirement plan

What You’ll Do

• Welcome patients and create a warm, professional first impression
• Check patients in and out and maintain accurate patient information
• Schedule, confirm, and manage appointments
• Monitor the daily schedule, fill cancellations, and help maintain productive provider schedules
• Verify dental insurance benefits and explain coverage to patients
• Review patient balances and confidently discuss financial responsibilities
• Present treatment plans and explain treatment costs and payment options
• Follow up with patients regarding outstanding treatment and financial balances
• Handle insurance claims and follow up on outstanding insurance payments
• Collect patient payments and maintain accurate financial records
• Communicate with patients by phone, text, and email in a friendly and professional manner
• Work closely with doctors, hygienists, and dental assistants to provide an excellent patient experience
• Help improve reappointment, scheduling, and treatment acceptance
• Support the team and help wherever needed

What We’re Looking For

Personality is very important to us. We’re looking for someone who is:

• Warm, friendly, and personable
• Genuinely enjoys working with patients
• Professional, confident, and approachable
• A strong and thoughtful communicator
• Organized and detail-oriented
• Dependable and responsible
• Comfortable discussing treatment, insurance, and finances
• Able to remain calm and positive in a busy environment
• A team player who is willing to jump in and help
• Someone who takes pride in creating a welcoming patient experience

You don’t have to be the loudest person in the room. We’re looking for someone who can make patients feel heard, comfortable, and cared for while maintaining professionalism and confidence.

Experience & Qualifications

• Dental office experience required
• 3+ years of dental administrative experience preferred
• Experience in a busy, multi-provider dental practice
• Strong understanding of dental insurance and PPO plans
• Experience presenting treatment plans and discussing patient financials
• Experience with Dentrix Ascend strongly preferred
• Experience working in an out-of-network PPO practice is a plus

About Midtown Dental Group

Midtown Dental Group is an established and growing dental organization with offices throughout Manhattan, Brooklyn, and New Jersey. For more than 10 years, we’ve focused on providing high-quality dental care while creating a comfortable and welcoming experience for our patients.

We believe great dentistry is about more than clinical care. How patients are treated matters, which is why we value team members who are kind, welcoming, professional, and genuinely care about the people they interact with.

We invest in our employees through training, technology, and opportunities for growth, and we’re looking for people who want to build a long-term career with MDG.

If you’re an experienced Dental Administrator who takes pride in patient care, enjoys working with people, and is looking for an opportunity to grow with an established dental organization, we’d love to hear from you!

Benefits:

Medical, Dental, 401k, PTO

Compensation:

• $60,000/year