Field Project Supervisor

Job Description

Job Description

Why CCI?  CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid for job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! 

Our mission is to make life better by innovating tomorrow’s communication solutions today. 

We are seeking  a   Field Project Supervisor who provides leadership and direction to field staff, prioritizing daily tasks and supporting the successful execution of projects. This role requires strong knowledge of fiber optic network design, mapping, engineering, and construction practices to ensure work is completed safely, efficiently, and in accordance with project specifications and quality standards.

Responsibilities

• Monitor field quality and ensure compliance with project specifications, customer requirements, and company standards.
• Assign, track, and manage work activities required to complete projects on time and within scope.
• Perform quality control reviews of all field maps and documentation.
• Review and verify invoices, timesheets, and project records to ensure accuracy and completion of work.
• Maintain effective communication with subcontractors, construction managers, customers, and field personnel.
• Monitor project schedules and allocate resources to meet customer commitments and service level agreements (SLAs).
• Conduct regular meetings with team members and stakeholders to ensure goals and performance expectations are being achieved.
• Address project and personnel issues promptly, implementing corrective actions as necessary to support customer satisfaction, project timelines, and cost objectives.
• Conduct performance evaluations and establish development goals for direct reports.
• Coach, mentor, train, and manage field personnel while fostering a culture of accountability and continuous improvement.
• Approve employee timesheets and oversee workforce scheduling activities.
• Promote a positive company image by demonstrating professionalism, ethical business practices, and a commitment to customer service.
• Perform other duties and responsibilities as assigned.

  Qualifications

• Prior supervisory or team leadership experience in the telecommunications, CATV, fiber optic, or utility industry preferred.
• Minimum of 3 years of experience supporting CATV/telecommunications field operations, including engineering, mapping, design, permitting, utility locating, invoicing, and workforce coordination.
• Knowledge of pole staking and Department of Transportation (DOT) permitting requirements.
• Strong understanding of cable network design and telecommunications construction practices.
• Detailed knowledge of field operations, outside plant (OSP), and construction processes.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Ability to accurately update and maintain as-built documentation using field-collected data and project records.
• Advanced proficiency with Katapult, ArcGIS, Bluebeam, or similar mapping and engineering software.
• Strong organizational, analytical, and problem-solving skills.
• Self-motivated with the ability to work independently and manage multiple priorities.
• Excellent verbal and written communication skills with the ability to interact professionally with customers, vendors, subcontractors, and internal teams.
• Demonstrated commitment to customer service and collaborative teamwork.
• Ability to learn new skills and assume additional responsibilities as business needs evolve.
• Ability to uphold company values, support organizational goals, and demonstrate strong leadership behaviors.

Shift  is Monday-Friday between the hours of 7:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required. 

Additional Information:

• Ability and willingness to travel up to 75% of the time to support field operations, project oversight, and customer needs.
• Valid driver's license with a clean and acceptable driving record.
• Ability to safely operate a company vehicle and travel to job sites as required.

CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.

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