Document Services Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.Opensity Solutions is seeking a permanent, full-time Document Specialist working 40 hours/week with full medical, dental and vacation benefits. Specialists are responsible for providing document production, administrative, and clerical support. Under general direction from the coordination team, the specialist will also be responsible for managing their assigned tasks in the day-to-day operations of the client. This position requires engaging with client personnel to provide task updates, and to inspire collaboration with the end-user. This position will work Monday - Friday 3pm - 11:30 pm EST regardless of location.RESPONSIBILITIESCreate, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription softwarePrepare and edit complex documents, spreadsheets, chartsProvide coordination and administrative support for special projectsEfficient handling of time sensitive and confidential materialsPerform document diagnostic activities related to troubleshooting documents inconsistenciesCreate and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as requiredSpell check, proofread and/or cross-check documents to ensure accuracy and completenessMaintain up-to-date knowledge of specialized applications and upgrades to achieve maximum efficiency and productivity with the Document Services applicationsProvide feedback and insight into each team member’s performances when requestedPromote and encourage teamwork, confidence, and positive attitudesProvide directions, instructions, and guidance to the teamAssist with reviewing re-works or poor job outputs from team membersREQUIREMENTSHS Diploma or GED2-5 years working in document outsourcing or legal industry preferredAbility to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learningStrong initiative required; ability to work independently with minimal direct supervisionWorking knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plusExcellent skills in spelling, grammar, punctuation, sentence structure and proofreadingAbility to organize and prioritize multiple assignmentsAbility to excel under pressure within established timeframe and provide quality work productPossess strong communication, interpersonal, teamwork and customer service skillsThe Compensation range for this role is 22.00 to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.#LI-MM1Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. #J-18808-Ljbffr