Front Desk Staff

Job Overview As a Part‑Time Front Desk Associate, you’ll be responsible for providing exceptional customer service. You will meet and greet residents; check guests and service providers in/out. You will understand and react to emergency response and access control procedures, monitor and operate electronic security control systems, and accurately maintain daily logs, records and forms. You will assist with general concierge services and perform administrative clerical tasks in Word and Excel. You will walk the building premises as directed to monitor for safety and security. Your Responsibilities Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Understands and reacts to emergency response and access control procedures; monitors and operates electronic security control systems; maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical work in Word and Excel. Walks the building premises to monitor safety and security. Monitors and controls access to the building. Resolves and follows up on all complaints/issues, escalating to supervisor if necessary. Provides general concierge services and administrative clerical work as needed. Helps maintain a safe and secure environment throughout the building/property(s). Handles required forms and documentation. May be assigned other duties by supervisor. Skills & Qualifications Ability to manage multiple priorities. Excellent customer service, communication and time‑management skills. Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel. Preference for command of information system hardware/software. Good written and verbal communication skills. Strong customer service and interpersonal skills. Ability to quickly navigate the property/building to meet job functions. Physical ability to lift 30–50 lbs; standing, sitting, walking, occasional climbing required. Ability to detect auditory and/or visual emergency alarms. Occasional overtime; extended/flexible hours, weekends and board meetings may be required. Compensation $16.50 – $17.00 per hour. EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employer is an equal opportunity employer and makes no discrimination on any protected basis. #J-18808-Ljbffr