Ocean Import Specialist

Job Title: Ocean Import Specialist

Location & Job Type: Queens, NY | Full-Time

Company Overview

Altius Talent is partnering with an established international freight forwarder providing ocean, air, and customs brokerage services to importers and exporters across a range of industries. The company is known for its responsive service, strong carrier relationships, and a team-oriented culture.

Position Overview

The Ocean Import Specialist will manage the day-to-day coordination of inbound ocean freight from origin through final delivery. This role serves as a key point of contact for customers, overseas agents, carriers, truckers, and customs brokers, ensuring shipments move smoothly and on schedule. The ideal candidate is organized, proactive, and comfortable managing multiple shipments in a fast-paced environment.

Key Responsibilities

• Manage the full lifecycle of ocean import shipments (FCL and LCL), from booking confirmation through delivery
• Track vessels and containers, monitor ETAs, and proactively communicate delays, rollovers, and schedule changes to customers and internal teams
• Coordinate with overseas agents, steamship lines, NVOCCs, terminals, and drayage carriers
• Review and process bills of lading, arrival notices, commercial invoices, and packing lists for accuracy
• Prepare and issue arrival notices, delivery orders, and release documentation
• Work with the customs brokerage team to ensure entries and ISF filings are submitted on time
• Monitor and manage demurrage, detention, and per diem exposure, working with customers and carriers to minimize charges
• Arrange pickup and delivery appointments, including transloading, warehousing, and chassis needs as required
• Resolve holds, exams, and other clearance issues in coordination with brokers and government agencies
• Prepare quotes and invoices, and verify vendor charges for accuracy
• Maintain shipment records and update the forwarding system (CargoWise or comparable) in real time
• Provide excellent customer service, responding promptly to inquiries and status requests

Key Skills & Qualifications

• 1-3 years of experience in ocean import operations or freight forwarding
• Working knowledge of FCL/LCL processes, bills of lading, Incoterms, and import documentation
• Familiarity with ISF requirements and the customs clearance process
• Understanding of demurrage, detention, and free time management
• Experience with CargoWise or a similar freight forwarding system is a plus
• Strong attention to detail and ability to prioritize competing deadlines
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Knowledge of the New York/New Jersey port complex is a plus

What's on Offer

• Base salary of $60,000-$70,000, depending on experience
• Comprehensive benefits package
• Stable company with a strong industry reputation
• Opportunities for growth and professional development
• Collaborative team environment in the Queens area

Interested? Reach out to Altius Talent to learn more or to be considered for this opportunity.