Intake Specialist

Intake Specialist Miami, FL 33126 | Hybrid | $18/hr | Full-Time A well-established and growing nonprofit organization with decades of service to the South Florida community is looking for a compassionate and driven Intake Specialist to join their expanding team. This is a team that genuinely cares about their people, promotes from within, and offers real work-life balance in a mission-driven environment. If you are looking for a place to grow your career while making a difference every day, this is it. What You'll Do: Conduct intake, screening, and triage for individuals calling in to access services and support Assess immediate and long-term client needs and connect them with appropriate programs Prioritize cases based on urgency and available resources Maintain accurate records of all client interactions and referrals Serve as a compassionate and knowledgeable first point of contact for older adults and their families What You Bring: Bachelor's degree in social work, human services, or a related field (required) 2+ years of experience in social work or human services Bilingual in English and Spanish (required) 45+ WPM typing speed Proficiency in Microsoft Word and Excel A compassionate, detail-oriented, and client-focused approach What's In It For You: Hybrid schedule with flexible work options A supportive team culture built on empathy, respect, and collaboration Real growth potential with a company that promotes from within The opportunity to do meaningful work that directly impacts your community #J-18808-Ljbffr