Service Loaner Coordinator - Nalley Lexus Roswell

Asbury Automotive Group

Nalley Automotive is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Responsibilities

• Responds efficiently and courteously to customers by phone requests.
• Determines type of vehicle and accessories desired by customer, location for pick up and return of vehicle and number of days needed for rental.
• Quotes cost of rental and amount of deposit required.
• Examines customer's driver's license and credit card to determine validity of identification and eligibility for rental.
• Completes rental contract, explains rental policies and procedures, verifies credit and obtains customer signature and deposit.
• Transports customers from offsite locations to dealership.
• Checks automobile upon return for damage and records mileage and fuel level.
• Reconciles cash or credit card slips with rental agreements.
• Assists with clerical duties as requested and any other duties assigned.
• Protects dealership and customer information.

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and long-term disability plans
• Life insurance (whole life and term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's internal learning management system

Professional Growth and Development Opportunities Additional Advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.