Customer Service Manager

Part Time Union Position at Cub Foods Woodbury

Reports to: Front End Manager

Classification: Part Time Union

Rate of Pay: Progressive scale up to $19.00 hour / depending on experience

Hours: Sunday Saturday, varied hours

Jerry's work perks:

• Store Discount
• Employee Assistance Programs
• Flexible Schedule

Individuals applying for this position should be willing to:

• Make lasting connections with our customers
• Ring up customer purchases in an accurate, efficient, and prompt manner
• Problem solves customer questions and/or concerns
• Sell Money Orders, Money Grams and Lottery tickets
• Assist Head Customer Service Manager with timely breaks, and employee start and leave times
• Help maintain a clean and safe store
• Work with the team on all tasks necessary to have an awesome department
• Be a part of a dedicated team that enjoys their job, arrives promptly for shifts, and works as scheduled

Jerry's may give preference to an individual who:

• Is friendly and outgoing and promotes customer service for the entire team
• Has experience working on a front end
• Knows about coupons, returns, security procedures and etiquette
• Is motivated to grow their career and continue learning

GROW with Jerry's

Gain new lifelong skills in customer service

Enjoy a rewarding work environment with a diverse group of coworkers

Experience opportunities for career advancement

Maintain a flexible work schedule

Position functions and physical requirements may vary by store location.

FREQUENT:

Physical:

• lifting/carrying to 50 lbs., pushing/pulling to 20 force pounds
• reaching, standing, turning

Equipment operation:

• scanner, register, check approval machine, coupon machine

Mental:

• judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math

OCCASIONAL:

Physical:

• lifting/carrying over 50 lbs.
• squatting, stooping/bending, walking

Equipment operation:

• calculator

PHYSICAL REQUIREMENTS:

**FREQUENT: 15% of the work shift or at least ten repetitions per work shift

**OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Americans with Disabilities Act (ADA)

Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying.

Equal Employment Opportunity (EEO)

In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law.

Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.