Staff Tech Support Engineer — Enterprise NGFW & AI
$117k - $189.2kDormont Manufacturing Co
Dormont Manufacturing Co in Plano, Texas is looking for a Staff Technical Support Engineer to lead complex technical issues and provide high-level support to customers. The role involves collaborating with various departments to boost product quality and serviceability. The ideal candidate has over 8 years of experience in network operations or cybersecurity with a Bachelor's or Master's degree in a related field. Compensation ranges from $117,000 to $189,200 annually. #J-18808-Ljbffr Dormont Manufacturing Co
$88.4k - $143k
...for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will... ...in the internal knowledge base. Drive AI Efficacy: Actively leverage internal AI... ...technologies. Foundational understanding of enterprise authentication frameworks and directory...SuggestedRemote work- Palo Alto Networks, Inc. is seeking a Staff Technical Support Engineer to address complex cybersecurity challenges and serve as a primary bridge between Technical Support and Engineering. The role requires extensive experience and technical proficiency in cybersecurity...Suggested
$106.61k - $284.28k
...CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization’s efforts to develop... .... Leverage tools (ticketing systems, AI/automation, knowledge bases) to enhance... .... Experience in healthcare, finance, enterprise SaaS, or highly regulated industries....SuggestedHourly payFull timeTemporary workWork experience placementLocal area$108.8k - $176k
...Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and... ...flexibility when it’s needed. This model supports real‑time problem‑solving, stronger... ...validation tools File bug reports with the engineering team and develop test plans and best practices...SuggestedFull timeWork at officeVisa sponsorshipWork visaShift work$88.4k - $143k
Palo Alto Networks, Inc. in Plano, Texas is seeking a skilled Technical Support Engineer who will be instrumental in ensuring customer success within the cybersecurity sector. In this dynamic role, you will diagnose and resolve post‑sales technical challenges while collaborating...Suggested- Data Bricks Migration and Support engineer Must Have Technical/Functional Skills Successfully executed a data migration or modernization to... ...code structures and refactor them into Databricks-native code AI-Assisted Migration: Skills in using AI coding assistants and open...Shift work
- ...player in the Connectedness industry. As an AI-first strategic technology partner,... ...managed services for the largest telecom and tech enterprises building networks and digital... ...locations globally. Role As a Customer Support Specialist, you will support field technicians...
$20 - $22 per hour
...Base pay range $20.00/hr - $22.00/hr Our enterprise-level client is seeking to add a Help Desk... ...Level Analyst will provide technical support for our contact center systems that underpin... ...directly into each article, started with the help of AI. #J-18808-Ljbffr Merge IT LLCPermanent employmentContract workWork at officeRemote work- Director of Software Support Engineering As a Director of Software Support Engineering within our Enterprise Technology organization, you’ll lead... ...a passion to stay on top of tech trends, experiment with and learn... ...leveraging interactive AI tooling to accelerate productivity...Local area
- P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible... ...reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. Build AI-enabled support...
- As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical... ...exceptional customer outcomes across enterprise‑scale Data and AI workloads. Build AI... ...at a production scale in Databricks tech stacks like Model serving, Lakehouse,...Work experience placement
- Get AI-powered advice on this job and more exclusive features. Direct message the job... ...from ICON Consultants, LP Treasury Systems Support Analyst (ION Wallstreet Suite v8 - Cloud)... ...treasury technology team supporting enterprise-level financial operations—perfect for professionals...Contract work
- Weekday AI (YC W21) is looking for a Technical Support Specialist II in Allen, Texas. The role requires 2 to 3+ years of experience and expertise in networking, Linux, and troubleshooting to provide high-level technical support. Responsibilities include diagnosing issues...Contract workWeekday work
- ...our Next Generation Firewall (NGFW) technologies to ensure... ...closely with our Product and Engineering teams to develop, integrate,... ...security engineering, operations, support, or professional service, or... ...desirable. Experience with Enterprise network products (router, switch...3 days per week
$65k - $140k
Ultimate.ai is seeking a talented Software Support Engineer to deliver remote customer support. The position involves resolving customer issues, working with technicians, and may include on-site support. Ideal candidates should have knowledge in multiple programming languages...Remote job- A leading technology firm in Texas is seeking a Senior Compensation Consultant to design and analyze global compensation programs. The ideal candidate will partner with HR and leadership to create scalable and competitive compensation solutions. Strong analytical skills...
- We are hiring a Datacenter Hands and Feet Support Engineer to deliver on-site operational support for datacenter infrastructure. This role... ...and stack operations, including installation and removal of enterprise hardware such as HPE Gen10 servers, Dell EMC Unity XT...Remote work
- ...Plano, TX that is seeking a highly skilled Tier 3 Technical Support Engineer to provide advanced support, troubleshooting, and installation... ...support. Fast‑paced, service‑driven environment supporting enterprise clients. The pay range is the lowest to highest...Hourly payContract workWork at officeRemote work
$108.8k - $176k
...with our valued Public Sector customers, supporting their complex post‑sales concerns where... ...validation tools File bug reports with the engineering team and develop test plans and best... ...firewall technology. Next‑Generation Firewall (NGFW) experience preferred Preferred...Local areaRemote workVisa sponsorshipWork visaShift work- Jack Henry & Associates, Inc. is looking for a Technical Support Specialist to provide assistance to clients in the financial services... ..., working directly with customers, and collaborating with engineering teams. Candidates should have at least 2 years of technical support...Remote job
- ...out if this is the place you want to be! Job Purpose: The Support Engineer Sr is a key contributor to the stability and resilience of production... ...systems, and software applications, ensuring alignment with enterprise standards and performance requirements. Document and...Work at office
- ...Financial Services Division (FSD) Engineering team is looking for a Staff Software Architect. You will... ...experimentation Apply enterprise architecture principles and... ...teams Integrate AI into every layer of architecture to support thoughtful, agentic system design...Remote jobWork at officeLocal areaFlexible hours
$25 - $27 per hour
...Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking,... ...support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical...Permanent employmentContract workRemote workWeekday work- ...business needs.) We're looking for a Technical Support Technician II to join a team supporting... ...to the knowledge base Collaborate with engineering and cross-functional teams to improve products and support processes Utilize AI-powered tools as part of your daily workflow...Remote workMonday to FridayShift workRotating shift
- ...software—and backing our solutions with the best support team in the business. At Newline, we help... ..., Display Management). Assisting internal staff with IT-related issues—including basic... ...insights directly into each article, started with the help of AI. #J-18808-Ljbffr...Full timeWork at officeRemote workMonday to Friday
- ...data everywhere. We are seeking to fill the Support Specialist role, a support and escalation... ...’s degree in computer science, Software Engineering or related field, or an equivalent... ...problem-solving skills Past experience using AI tools to help the effectiveness of day-to...Work at office
$70.3k - $148k
...requires flexibility to work nights and weekends, focusing on technical support for hardware and software functionalities. Candidates should have strong troubleshooting skills, experience with enterprise-grade hardware, and the ability to work collaboratively in a dynamic...Night shiftWeekend work- Frisco, United States | Posted on 10/13/2025 TheAtlassian Cloud Support Engineer will be responsible for administering, supporting, and... ...CloudAdministration. This role also requires knowledge on ROVO AI (Atlassian’s AI platform), including the design, testing, and...
$123.2k - $199.1k
Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity...Full timeRemote work$22 - $28 per hour
...Responsibilities include prior experience in AM and the functions that support asset life-cycle management. The desired candidate will be... ...to INSPYR Solutions’s Privacy Policy and INSPYR Solutions’s AI and Automated Employment Decision Tool Policy: By submitting an...Hourly payOngoing contractWork at officeLocal areaMonday to FridayFlexible hoursShift work
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