Technical Support Specialist
$25 - $27 per hourWeekday AI (YC W21)
This role is for one of the Weekday's clients. Location: Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Responsibilities Deliver remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS) Manage inbound and outbound technical support calls and oversee support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical issues and solutions, and update knowledge base documentation Assist Regional Sales Managers by fulfilling technical support requests Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills 2 to 3+ years of experience in Technical Support or Application Support roles Excellent troubleshooting and analytical abilities Proficiency with: Windows Server 2008/2012/2016 Windows 7/8/10 Linux Command Line Interface (CLI) Network devices such as routers and switches, VLANs, VPNs, TCP/IP protocols PowerShell scripting SSL/TLS security protocols Strong verbal and written communication skills Preferred Qualifications Certifications such as CCNA, MCSE, CompTIA A+, and Linux certifications Experience working with VMware or Hyper‑V virtualization platforms Knowledge of Azure Cloud and container technologies Familiarity with ITIL framework is a plus Additional Information This is a 6‑month contract position with potential for extension or transition to permanent hire Candidates must be willing to work onsite in Allen, TX Successful candidates are required to pass the CJIS background screening The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have Skills On‑call Support #J-18808-Ljbffr
- ...maintain optimal network availability, and help to ensure rapid response when critical issues arise. Job Description As a Technical Support Senior Specialist, you will drive swift, effective issue resolution and escalation management to maintain the highest service quality...Suggested
- ...easiest-to-use software—and backing our solutions with the best support team in the business. At Newline, we help our customers... ...Miami, Cabo, Costa Rica, and more!) Job Description As a Technical Support Specialist , you will be on the front lines of customer service,...SuggestedFull timeWork at officeRemote workMonday to Friday
- ...metrics and budget. Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related... .... Expert leadership and mentoring skills necessary to provide support and constructive performance feedback. Expert knowledge of...Suggested
$52.9k - $59.9k
...financial institutions, government facilities, and retailers. Job Description Reporting to the Manager or Team Lead, the Technical Support Specialist provides exceptional service and technical expertise to help clients maximize our cloud-managed video security...SuggestedRelocation$60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We place... ...Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities & Requirements...SuggestedLocal areaHarris Computer
Allen, TX2 days ago- ...ALPR Technical Engineer As an ALPR Technical Engineer, this position provides excellent... ..., installing, repairing and supporting customers on software and hardware equipment... ...underlying problem is established, the specialist can begin sorting through the possible...Work experience placementRemote work
Ageatia Global Solutions
Parker, TX2 days ago $25 - $27 per hour
...Technical Support Specialist Ii Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and...Weekday
Parker, TX3 days ago$34.4k - $45k
..., and excellence then we'd love to meet you. Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system. Technicians will offer support and technical assistance to Jack...Work at officeLocal areaRemote workShift workJack Henry & Associates
Allen, TX3 days ago- ...Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating... ...and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist...ApprenticeshipWorldwideShift work
US Navy
Allen, TX2 days ago - Harris Govern is seeking a Support Analyst to assist clients using in-house tools, provide support via phone, live chat, and ticket systems... ...combines strong communication, self-management, and deep technical knowledge, including SQL Server, Microsoft 365, and enterprise...
- Harris Govern seeks a Support Analyst in Allen, Texas to provide technical support for our Appraisal & Tax Collection software. You will use in-house tools, deliver training, and conduct onsite client visits across Texas, building strong customer relationships. The role...
- Harris Govern in Allen, Texas is seeking a Support Analyst to join our team. You will provide support to clients using in-house tools (phone, live chat, help ticket system) and participate in training, trade shows, and onsite client visits for our appraisal and tax software...
- Harris Govern is seeking a Support Analyst in Allen, Texas to assist clients with our Appraisal & Tax Collection software and related tools. The role emphasizes strong customer relationships, AI-enabled support, and ongoing learning in a fast-paced environment. You will...Local area
$23.21 - $25.22 per hour
...Support Technician 1, Resi Allen, TX; Colorado Springs, CO Resi Support Technician 1 Location: Hybrid (3 days in office per week... ...over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest...Work at officeRemote workFlexible hoursAfternoon shift2 days per week3 days per week- ...Position ***This role requires a combination of desk-based technical support and hands-on physical work involving workstation setup,... ...infrastructure tasks, or urgent business needs. The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1...Casual workWork at officeLocal area
Sol-Ark, LLC
Allen, TXa month ago $32 - $34 per hour
...per hour base + Bonus Opportunities Reports to: Technical Services Manager Location: McKinney, TX, In-office position As a Tier II Specialist, you’ll play a crucial role in helping provide best in class technical support to our customers. This is an amazing...Hourly payTemporary workWork at officeLocal areaFlexible hours- ...are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We’re also leading the way in technology...Work at officeLocal areaRemote work
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$45k - $55k
SolutionOne is seeking an IT Support Technician for hands-on, customer-facing help desk work in the DFW area. You’ll troubleshoot Windows 10/11, support Microsoft 365, and assist with user accounts, printers, and networking for small to mid-sized businesses. This role is...- ...announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners...Work at officeWorldwide
Fortinet
Frisco, TX2 days ago - ...purpose, collaboration, and excellence then we’d love to meet you. Jack Henry is currently looking for a Card Services Application Support Analyst to join our team. Our Symitar Card Services Application Support Analyst is responsible for ensuring that all phases of their...Work at officeLocal areaRemote work
- ...Allen, TX Reports To: Level 2 Manager Position Summary The Level 2 It Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining the high standard of professional technical...Temporary workWork at officeLocal area
$141.34k - $195.98k
...Job Title: IT Technology Services Senior Specialist Work Model: Hybrid Work Model. Purpose... ...Expectations and Tasks: Provide the expert support in operations. Facilitate the service... ...and future development efforts. Execute technical feasibility studies / solution reviews....Permanent employmentFull timeLocal areaFlexible hoursSAP SE
Allen, TX2 days ago$55k - $70k
...is seeking a talented and experienced Application / Software Support Technician to join our growing Information Technology team.... ...Application / Software Support Technician include the following: L2 Technical Escalation & Resolution: Investigating and resolving deep-...Full timeWork at officeRelocationMonday to FridayShift workVital IT Services
Allen, TXa month ago- ...solutions. Write system and programming specifications so that when the system is implemented it will meet user needs. Provide input into cost estimations and project plans. Prepare and maintain technical documentation including flow charts, models, and procedures, user......
Mindlance
Plano, TX5 days ago - ...join us. We can\'t do it without you. Jack Henry’s Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to provide ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The...H1bWork at officeLocal areaRemote work
- Vital IT Services in Allen, TX is seeking an Application / Software Support Technician to join our growing IT team. You will provide software application support for internal and external users, analyze problems, and train users on business software. You will investigate...
$45k - $55k
...Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We’re looking for an IT Support Technician who... ...of their work. To succeed on our team, you need more than technical ability. We value people who are relationship-oriented, innovative...Work at officeImmediate startRemote work- ...transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Technical Support RepresentativeIII will be joining our 4|sight Customer Support team under our Complementary Solutions group. Our team is...H1bWork at officeLocal areaRemote workMonday to FridayWeekend work
- BASIS Richardson is seeking an IT Coordinator to join our team in Richardson, TX. The role focuses on providing help desk support, basic systems administration, and maintaining IT processes. The position requires 1-2 years in IT Help Desk, familiarity with Office 365, Active...Work at office
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