Technical Support Specialist

$25 - $27 per hour

Weekday AI (YC W21)

This role is for one of the Weekday's clients. Location: Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Responsibilities Deliver remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS) Manage inbound and outbound technical support calls and oversee support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical issues and solutions, and update knowledge base documentation Assist Regional Sales Managers by fulfilling technical support requests Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills 2 to 3+ years of experience in Technical Support or Application Support roles Excellent troubleshooting and analytical abilities Proficiency with: Windows Server 2008/2012/2016 Windows 7/8/10 Linux Command Line Interface (CLI) Network devices such as routers and switches, VLANs, VPNs, TCP/IP protocols PowerShell scripting SSL/TLS security protocols Strong verbal and written communication skills Preferred Qualifications Certifications such as CCNA, MCSE, CompTIA A+, and Linux certifications Experience working with VMware or Hyper‑V virtualization platforms Knowledge of Azure Cloud and container technologies Familiarity with ITIL framework is a plus Additional Information This is a 6‑month contract position with potential for extension or transition to permanent hire Candidates must be willing to work onsite in Allen, TX Successful candidates are required to pass the CJIS background screening The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have Skills On‑call Support #J-18808-Ljbffr

Apply

Vacancy posted 18 hours ago

Similar jobs that could be interesting for youBased on the Technical Support Specialist in Allen, TX vacancy

Technical Support Specialist
...easiest-to-use software—and backing our solutions with the best support team in the business. At Newline, we help our customers... ...Miami, Cabo, Costa Rica, and more!) Job Description As a Technical Support Specialist , you will be on the front lines of customer service,...
Suggested
Full time
Work at office
Remote work
Monday to Friday
Newline Interactive – Americas
Allen, TX
4 days ago
Business Systems Analyst III
...metrics and budget. Education & Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related... .... Expert leadership and mentoring skills necessary to provide support and constructive performance feedback. Expert knowledge of...
Suggested
SA Technologies Inc
Allen, TX
4 days ago
Technical Support Specialist
...Overview The Technical Support Specialist is a key member of our User Experience (UX) team as our front-line support team is critical to improve the end user experience and drive IT support excellence. This non-exempt position is responsible for providing desk-side hardware...
Suggested
Remote work
Weekend work
Haynes and Boone
Plano, TX
1 day ago
Senior Technical Business Analyst
$80.55k - $115k
...Technical Business Analyst At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're... ...requirements, creating business and technical documentation, supporting business process improvements, and collaborating with development...
Suggested
Work at office
Local area
Remote work
Jack Henry And Associates
Allen, TX
3 days ago
Computer Operator
$20 - $22 per hour
...recruiter to learn more. Base pay range $20.00/hr - $22.00/hr We’re supporting a long-standing financial technology organization. About the... ...times Qualifications 6+ months of experience in Help Desk, Technical Support, or IT Operations Ability to work overnight shifts (11...
Suggested
Full time
Contract work
Shift work
Night shift
Afternoon shift
Catapult Solutions Group
Allen, TX
1 day ago
IT Service Support Technician for MSP
$25 - $30 per hour
...growing managed IT services provider (MSP / MSSP) looking for a Support Technician with the drive and determination to provide... ...support for system problems and inquiries. You will be front-line technical support for end users; actively listening to client problems and...
Work at office
Remote work
Flexible hours
Weekend work
Afternoon shift
SolutionOne Consulting Inc
Allen, TX
2 days ago
Senior Technical Support Specialist
...Job Title: Support Specialist Fortinet, a cybersecurity pioneer with over two decades of excellence, is seeking to fill the Support Specialist... ...function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success...
Work at office
Edelman
Frisco, TX
1 day ago
Technical Support Specialist - AutoCAD Elec
$60.1k - $107.69k
...Job Requisition ID # 26WD97678 Position Overview We are hiring a Technical Support Specialist to join our Product Support Team. This is a group of highly motivated industry professionals who are responsible for resolving customer issues through an empathetic...
For contractors
Remote work
Autodesk
Plano, TX
5 days ago
Entry-Level IT Help Desk Technician
...Pape-Dawson in Plano, Texas is seeking a Service Desk I Technician to provide essential first-level technical support. This role emphasizes troubleshooting, ticket management, and user assistance, ensuring a responsive and positive experience for all end users. The ideal...
Monday to Friday
Pape-Dawson
Plano, TX
1 day ago
IT Business System Analyst
...wealth management operations. Work closely with IT teams to design, develop, and implement system enhancements or new solutions to support wealth management operations. Act as a subject matter expert on wealth management systems and processes, providing guidance and...
Futran Tech Solutions Pvt. Ltd.
Plano, TX
2 days ago
X-Ray Tech - Medical Assistant
...you as a X-Ray Tech - Medical Assistant? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications As a X-ray Tech, you will: Take...
Temporary work
Flexible hours
Care Now
Allen, TX
4 days ago
Technical Support Engineer, II
$56.8k - $89.5k
...with a company that values purpose, collaboration, and excellence then we'd love to meet you. Credit Union Solutions Support is seeking a technically savvy professional to join our team as a Technical Support Engineer, delivering excellent support to our Credit Union...
H1b
Work at office
Local area
Remote work
Jack Henry & Associates
Allen, TX
4 days ago
Technical Business Analyst
...Job Title: Technical Business Analyst Location: TechM US Texas Plano (Inperson Interview is required) Years of Experience:... ...successful implementation of solutions. Provide training and support to end users on Power BI tools and reports. Monitor and evaluate...
Yantran LLC
Plano, TX
18 hours ago
IT Business Analyst-1
...information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building... ...is a liaison between IT and users and have both business and technical expertise. ESSENTIAL JOB DUTIES • Understands business requirements...
Temporary work
Work experience placement
Immediate start
Flexible hours
Night shift
HealthOne Alliance
The Colony, TX
1 day ago
Business Systems Analyst
...stakeholders to gather requirements, design system solutions, and support implementation. This role focuses on improving business... ...Participate in implementation phases alongside project managers and technical teams Conduct system testing including functional, regression,...
HTC Global Services
Plano, TX
3 days ago
Business Systems Analyst
...experience 3. SQL scripting Liaison between external customers and internal development staff. Work with business analysts and technical managers supporting all phases of the Software Development Life Cycle. Essential Duties and Responsibilities: • Duties include understanding...
Atria Group
Richardson, TX
1 day ago
Business Systems Analyst 2
...IT and business units, analyzing business needs and translating them into actionable technical solutions. This role involves managing and enhancing various business systems to support efficient processes, improve productivity, and align IT solutions with organizational...
Work at office
Work from home
Work visa
Flexible hours
2 days per week
Berkshire Hathaway Homestate Companies
Plano, TX
4 days ago
Remote Business Systems Analyst
$90k - $120k
...function is to liaise between the business functions and the technical development teams, perform systems analysis on various platforms... ...technical specifications, modeling business processes and supporting the implementation and continuous improvement of systems and processes...
Temporary work
Local area
Remote work
GrabJobs
Plano, TX
2 days ago
Korean Bilingual Business Systems Analyst
...implement corrective actions.Ensure compliance with organizational policies and industry regulations in all operational activities.Supports internal and external partners based in Korea and India and requires ability to work outside of US business hours approximately 10...
Local area
BTI Solutions
Plano, TX
4 days ago
Business System Analyst
Job Designation Business System Analyst Qualification Master Computer Science, Computer Applications, Engineering or foreign equivalent and 1 year of experience. In lieu of a Master’s degree and 1 year of experience, Employer will accept a Bachelor’s degree or foreign ...
InfoSmart Systems
Frisco, TX
18 hours ago
IT Support Specialist
...IT Support Specialist Dallas Headquarters - Plano, TX 75093 Overview Full-time position available with Haworth's largest, global... ...Description The IT Support Specialist is responsible for providing technical assistance and support to end-users experiencing technical...
Full time
Contract work
Work at office
FMGI, Inc.
Plano, TX
7 hours ago
IT Support Desk Technician
...Information Technology Support Desk Technician The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that... .... The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications...
Work at office
Remote work
the20
Plano, TX
1 day ago
Technical Support Analyst
...Overview JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms...
For contractors
Work at office
Local area
Doyon
Plano, TX
7 hours ago
Technical Support Analyst
213019 Technical Support Analyst Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada...
Permanent employment
Full time
Contract work
For contractors
H1b
Procom
Plano, TX
2 days ago
Technical Support Associate
$28.93 - $31.24 per hour
...Job Description: Job Title: Technical Support Associate Job Duration: Temp to hire Est. Pay Range: $28.93-$31.24/hr (USD) Work Type Onsite (Richardson Texas) Description: Client is seeking a highly experienced and hands-on Technical...
Temporary work
Afternoon shift
LanceSoft
Richardson, TX
4 days ago
Technical Support Associate
$65k - $80k
...The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution. This role ensures accurate documentation, trend analysis, and process...
Local area
Immediate start
Dematic
Plano, TX
1 day ago
Help Desk Technician
$22 - $24 per hour
...Senior Technical Recruiter @ Dexian | Full-Cycle Recruitment Base pay range $22.00/hr - $24.00/hr Direct message the job poster from Dexian... ...for a customer-focused Service Desk Agent to provide technical support to internal users in a fast-paced call center environment. The...
Contract work
Remote work
Monday to Friday
Shift work
Night shift
Afternoon shift
Dexian
Plano, TX
1 day ago
CPQ Business Systems Analyst - (N, Dallas - onsite)
...We are looking for a seasoned CPQ Business Systems Analyst to support and enhance enterprise quoting and product configuration solutions... .... Comfortable working with both business and technical teams. Self-motivated, collaborative, and adaptable in a fast...
Contract work
Élan Partners
Richardson, TX
18 hours ago
Business System Analyst
$90k - $100k
...annum including any bonuses or variable pay. Tech M Key Responsibilities: Gather and document business requirements to support technology product planning and development within third party risk management (TPRM). Conduct business process mapping to identify...
Yochana
Plano, TX
4 days ago
Business Systems Analyst
$45 - $52 per hour
...: Skills: Business Analysis Experience Required: 6-8 Key needs: • 5 years' experience with Trintech applications • Supported or implemented solutions like Cadency or ReconNET. • Solid BSA background • Proven Trintech application experience • Techno...
Local area
Artech
Plano, TX
18 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!