Amazon Customer Business Manager
Client Growth Resources
Summary of the Position: The Amazon Customer Business Manager (CBM) will oversee the company’s channel strategy and customer management for our Amazon business. The CBM will understand the commercial aspects of business and be an integral member of the Commercial team, helping develop and implement the company’s go-to-market strategy. They will be responsible for planning, coordinating and executing sales and marketing plans with key accounts to achieve sales targets and category leadership. Responsibilities will include channel strategy development, account planning, annual budgeting, promotional planning, forecasting and relationship building with key customers. Roles and Responsibilities:Lead the development of the commercial strategy and sales plans with key customers in accordance with corporate goals.Manage and build relationship with key customer accounts to deliver annual sales and profit targets in the designated customers and establishes short and long-term sales goals for the category.Provide P&L oversight for key accounts to maximize profitability by growing top line sales and managing selling expenses. Develop annual sales and marketing plans with brand and channel marketing leaders and create and execute annual promotional plans for pet products with customers. Collaborate cross functionally with brand marketing to help define go-to-market strategies from product concept to product launch through analysis and research to meet customer needs. Understand the competitive landscape and develop strategies that position Nutramax brands as category leaders.Develop annual customer budgets, recommend and manage pricing, trade budgets and spending effectiveness.In collaboration with Demand Planning, create annual forecast and provide monthly updates and inputs to allow for on-time delivery.Advise marketing on market demand and insights, promotional opportunities to inform future campaign ideas, incentives and bonus offers.Oversee brand protection and collaborate with Brand Protection and Marketing to remedy problems.Communicate with other departments within the organization to foster teamwork and effectiveness.Other duties as assigned Regular attendance is requiredRequirementsMinimum Requirements: 5+ years of eCommerce sales and account management experience domestically or internationally 8+ years of customer account management experienceCommercial awareness, marketing and sales background In depth understanding of developing executing sales and marketing strategy, plans and campaigns Strong commercial and analytical skills - experience analyzing data and actively communicating business unit KPI’s to the executive team and other business unitsWorking knowledge of e-commerce contracts and understanding Terms and Conditions by which everyday business is conducted.Pet category experience a plus Domestic travel 10%-20%Strong written and oral communication skills Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), paid search, display advertising, pay-per-click campaigns. Proficient in Microsoft suiteEducation and Experience: Bachelor’s Degree or equivalent in business or sales/marketing related discipline, with a minimum of five years related experience and/or training. MBA a plus.
$65k - $75k
...process and requirements of applying. Job area: Customer Operations Management DSV - Global Transport and Logistics At DSV,... ...to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport...SuggestedFull timeWork at officeLocal areaFlexible hours$65k - $75k
...Operational Account Manager, Freight Operations, Road US Lancaster Nearest Major... ...establishment and development of relationships with customers by providing exceptional customer... ...(GED) required. ~ College degree in Business Administration, Logistics or Supply...SuggestedWork at officeLocal areaFlexible hours$70k - $80k
...Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient... ...US Job Posting Title : Operational Account Manager, LTL Express Time Type : Full Time Summary...SuggestedFull timeWork at officeLocal areaFlexible hours- GXO Logistics is seeking a Manager Operations Program to oversee customer experience and shape strategic growth for key accounts. The role includes dedicated account management, contract handling, and driving Lean improvements for multiple client engagements. The position...SuggestedContract workMonday to Friday
$70k - $80k
...Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient... ...US Job Posting Title : Operational Account Manager, Cloud Freight Operations Time Type : Full Time...SuggestedFull timeWork at officeLocal areaFlexible hours- DSV, Lancaster, TX, is seeking an Operational Account Manager, LTL Express to manage and grow customer relationships within our LTL freight operations. You will oversee day-to-day shipment execution, coordinate with carriers and terminals, and drive service performance...
- ABB Inc. in the United States seeks a Senior Customer Operations Leader to oversee and optimize order fulfillment, leading a team of administrators and specialists. You will partner with sales, operations, factories, and logistics to meet commitments and drive customer...
$88.4k - $117.9k
...equipment and processes which move the business forward and the identification of personnel... ...as he/she executes their role to exceed customer expectations and align with GPI business... ...maintain all divisional Quality Process Management objectives as established by GPI. Direct...Work experience placementLocal areaWorldwideNight shiftWeekend workDay shiftEarly shift$16.5 - $24 per hour
...Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance... ...consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor...Hourly payFull timePart timeSeasonal workFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- ...seeking a seasoned Quality/CI leader to direct the Quality System, guide Six Sigma and Lean initiatives, and align operations with customer expectations. This role oversees SQF and HACCP programs, audits, and continual improvement projects across the facility. The...
- ...This position reports to: White Glove Customer Support Leader __ In this role, you... ..., volume, and on-time delivery based on business standards and customer requests. You will... ...Your role and responsibilities: Manage strategic customer accounts and order fulfillment...Permanent employmentFull timeLocal area
- ...leadership with prompt guidance and problem-solving. Partner with management on employee relations matters, including intake, documentation... ...strongly preferred. Bachelor's degree in Human Resources, Business, or a related field preferred; an equivalent combination of...Hourly payFull timeTemporary workWork experience placementWork at officeLocal areaVisa sponsorship
$39.52k - $60.32k
...and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills... ...consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift$34.32k - $49.92k
...Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance... ...consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor...Hourly payFull timePart timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift$54.4k - $81.6k
...OnTrac is hiring a Area Manager in Dallas, TX! Are you eager to join a dynamic and expanding company where you can both learn... ...services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location...Full timeTemporary workWork at officeFlexible hoursShift work- Methodist Health System is seeking a Radiology Manager to lead day-to-day imaging operations across our Dallas campus. In this mission-driven, patient-centered role, you will oversee radiology staff, scheduling, and workflow to deliver timely, high-quality diagnostic services...Full time
$50k
...Branch Manager Opportunity Looking for a great management opportunity in the Lancaster... .... We pride ourselves on connecting businesses with qualified candidates, fostering professional... ...reports Assure delivery of superior customer service to all clients Meet Sales...Temporary workWork at officeLocal area$90k - $105k
...Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient... ...TX Division : Road US Job Posting Title : Manager, Brokerage Operations Time Type : Full Time...Full timeWork at officeLocal area$100k - $120k
...Job Description Job Description Branch Manager/OTR Leadership Opportunity Location: Lancaster/TX (Relocation assistance) Salary - $100k to $120k base. Amazing benefits for families/couples and individuals Minimum 5 years of progressive experience in transportation...Relocation package$105k - $110k
...Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient... ...Fwy Division: Solutions Job Posting Title: Manager, Operations - 7.0 Time Type: Full Time...Full timeContract workTraineeshipWork at officeLocal areaFlexible hoursNight shiftAfternoon shift$105k - $115k
...Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient... ...Fwy Division: Solutions Job Posting Title: Manager, Operations - LBJ FWY Time Type: Full Time...Full timeContract workTraineeshipWork at officeLocal areaFlexible hoursShift workNight shiftAfternoon shift- ...careers. About the Opportunity We’re supporting a search for a CI Manager with a paper-based manufacturing facility in Texas. This role... ...Help develop, implement, and maintain quality systems Support customer specifications, complaints, and compliance audits Support SPC...Hourly payWork at officeFlexible hours
$65.5k - $98k
...Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order...Full timeTemporary workPart timeWork at officeLocal area$65k
...upbeat, and motivating. The Operations Manager reports to the District Operations Manager... ...excellence. Responsibilities include customer service, revenue monitoring, retail management... ...are based on qualifications, merit, and business needs, without regard to race, color,...Daily paid$62.5k - $70k
...operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to... ...setting and organizational skills, preferred.Our Organization has a business casual environment and focuses on teamwork, associate...Contract workCasual work- ...performance Monitor work quality to consistently deliver exceptional customer service Demonstrate an understanding of the company quality... ..., bend, climb, push, pull, twist, squat and kneel Handle or manage tools or equipment Tolerate hot or cold warehouse...Work experience placementWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shift
- ...performance Monitor work quality to consistently deliver exceptional customer service Demonstrate an understanding of the company quality... ...), bend, climb, push, pull, twist, squat and kneel Handle or manage tools or equipment Tolerate hot or cold warehouse environments...Work experience placementWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shift
- ...Distribution/Fulfillment Operations in complex business decisions. This leader partners cross-... ...financial performance, and exceptional customer experience. Duties and... ...center, including receiving, inventory management, retail and e-commerce fulfillment, shipping...Local areaFlexible hours
- Area Supervisor Primary Location: Texas-Dallas-Desoto-De Soto TX Work Locations: De Soto TX 1001 N Interstate 35 E Ste 610d Desoto 75115 Job: Area Supervisor Schedule: Regular Standard Job Type: Full-time Ross StoresFull time
- (USA) Area Manager - Floor 2500 E Belt Line Rd Lancaster, TX 75146-3603 R-2620134 $65,500 - $98,000/yr Regular... ...individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...Permanent employmentWork at officeLocal area
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