IT Liaison & Purchasing Coordinator

Job Description

Job Description

Advanced Behavioral Health, Inc. is looking for an IT Liaison & Purchasing Coordinator to join our team in our Frederick, MD corporate office. The IT Liaison & Purchasing Coordinator is responsible for organizing and coordinating a variety of office needs including technology and equipment support, inventory management, and purchasing, ensuring that all aspects run smoothly.

ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community.

Location: Frederick, MD - This is an on-site, in-office position.
Position Status: Full-time, Non-Exempt, Hourly
Compensation: $20.50 - $25.00 per hour.
Office Hours: Typical days and hours of work are Monday through Friday, 9:00 AM to 5:00 PM. Some flexibility in hours is available.

Duties and Responsibilities:

IT and Office Support 

• Serve as the first point of contact for all day-to-day technology and equipment/machine support needs within all offices. 
• Coordinate with external IT providers to escalate and resolve technical issues. 
• Assist with onboarding and offboarding employees, including equipment setup, account coordination, and technology provisioning. 
• Install and configure computer hardware, software, printers, and other office equipment, as needed.
• Technology liaison in coordinating all IT software vendors, IT maintenance and project related activity. 
• ABH cell phone setup, support, and asset maintenance.
• RingCentral point of contact for employee setup, troubleshooting, and support.
• Maintain accurate records of company technology assets, assigned equipment, and user access, including employee directories and distribution lists. 
• Assist with software, hardware, and technology deployments and upgrades. 
• Help develop and maintain basic IT procedures, documentation, and user guides. 
• Promote appropriate use of company technology and support basic cybersecurity and technology best practices. 
• ABH Info Email monitoring and distributions. 
• Travel to sites and/or vendor location, as needed. 

Purchasing Coordination 

• Purchase office supplies for all ABH office locations, placing and tracking orders to ensure timely delivery. 
• Obtain quotes, compare options, and make purchasing recommendations based on cost, quality, and business needs, keeping within site budgets. 
• Maintain purchasing records, receipts, invoices, and related documentation. 
• Coordinate with vendors regarding orders, warranties, repairs, returns, and service issues. 
• Collaborate with Site Directors and department leads to handle and resolve inventory needs within a timely manner. 
• Maintain inventory and asset lists, auditing periodically to ensure appropriate levels of stock on hand. 
• Coordinating office celebrations and meetings including food orders, decorations, notifications to staff, etc. 
• Responsible for ordering/printing company business cards. 

Minimum Qualifications:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
• Strong customer services, data entry, administrative skills. 
• Possess effective people skills and can communicate effectively with patients, staff, human resources and clinical directors. 
• Ability to operate and troubleshoot issues with standard office equipment and software, including but not limited to, computers, telephone systems, copiers, etc.
• Able to work flexible hours. 
• Can work independently and with a team. 
• Ability to travel up to 20% of the time.

Full-Time Employee Benefits:

• Medical, Dental, Vision Coverage Options
• 401(k) Retirement Plan with up to 4% Employer Match
• Dependent Care Flexible Spending Accounts (FSAs) 
• Voluntary Term Life Insurance 
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, Identity Theft Coverage 
• Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement 
• Employee Assistance Program (EAP)
• Paid Holidays
• 3 Weeks per Year of PTO Accruals plus Floating Holidays, Paid Birthday, Wellness Day 

ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors.

Join our team and make a difference!

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