Warehouse Team Lead

Position Overview The Warehouse Team Lead is responsible for the daily order filling, shipping, and receiving for the Caribou Support Center. Provides training and direction for warehouse team members and serves as backup to the Warehouse Supervisor. Core Responsibilities Assists in training of new team members, temporary workers, and retraining existing team members in warehouse operations, safety, and procedures. Ensures fair and consistent application of Caribou policy and procedures. Ensures that warehouse crew meets established performance standards. Prepares and organizes supply orders for processing on each shift and prepares warehouse and orders for efficient shift transitions. Schedules daily workflow with Shift Supervisor and monitors performance each day. Reviews and audits picking accuracy of team members, with ongoing review of high error items. Coaches and counsels warehouse team members as needed; escalates to Shift Supervisor if necessary. Participates in cycle counts on a regular basis. Reviews and updates system information. Manages inter‑ and intra‑warehouse inventory transfers as necessary. Coordinates the daily consolidation of self‑manufactured and warehouse materials. Selects the appropriate shipping mode for each order. Prepares manifests and shipping documents. Processes special shipping orders. Reviews all deliveries, validates shipment authorization, and checks all materials for count and damage. Maintains a Receiving Log for all materials received. Processes receiving documents and files as required. Directs proper slotting and placement of receipts. Ensures completion of required training, understanding, and compliance with all food safety and related programs. Ensures employees comply with all food safety and related programs. Adheres to company policies, programs, and work rules. Complies with all government regulatory requirements. Skills and Requirements Brings the core values to life in all that you do: Support one another, make fun happen, be yourself, take ownership, serve with love. Maintains a high degree of personal accountability and deadline management. Exceeds expectations in a fast‑paced, results‑oriented, dynamic environment; flexible and responsive to business issues. Motivates the team with a strong sense of urgency and makes timely, effective decisions. Possesses the ability to lead a diverse team and demonstrates consistency in team management through productive instruction and coaching. Possesses a clear and engaging communication style rooted in a desire to understand others and co‑create solutions. Has a positive attitude and willingness to give and take direction, providing coordination and instruction to work as part of a team. Demonstrates flexibility and responds with positivity to changing priorities. Highly motivated, self‑directed, and results‑driven. Detail‑oriented with strong organizational skills. Qualifications Required: 2‑year associate/technical degree in business management or 3‑5 years related experience and/or training; or equivalent combination of education and experience in a warehouse environment. Preferred: Experience in multi‑unit retail. Physical Demands Lifting up to 55 pounds. Infrequently lifting up to 80 pounds. Ability to stand and walk for up to 8 hours per day. Occasionally working up to 10 hours per day. Must accomplish these requirements with or without reasonable accommodations. Compensation Range: $20.82 – $34.96 per hour. Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what employer reasonably and in good faith expects to pay for such position. Location 10900 Fountains Drive N Suite 150, Maple Grove, Minnesota 55369. Additional Information The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive. Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or a special need that requires accommodation, please let us know. Brand: Caribou Coffee #J-18808-Ljbffr Coffee and Bagel Brands