Quality and Industrial Engineering Manager (3PL inside US5 Michelin)

Job Description

Job Description

Novo Logistics

Position: Quality and Industrial Engineering Manager (3PL inside US5 Michelin)

Location: Lexington, South Carolina

Competitive salary based on experience!

Company Description

"The Novo culture has the utmost respect for our team members, families, and the local community. As a member of Novo, we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement. Our team is proud to work for Novo, and we’re proud to work with them.

Join us in making a difference for our partners."

ESSENTIAL JOB RESPONSIBILITIES:
• Maintain and ensure compliance with safety procedures and expectations.
• Lead process engineering and Continuous Improvement initiatives using Lean methodologies.
• Analyze workflow, labor utilization, material flow, and operational layouts to improve efficiency and throughput.
• Develop engineered labor standards and performance metrics.
• Conduct time studies, capacity modeling, and productivity analysis.
• Identify operational bottlenecks and implement corrective action plans.
• Utilize root cause analysis tools (5 Whys, Fishbone, Pareto, etc.) to resolve systemic issues.
• Develop, implement, and maintain process documentation, standard operating procedures (SOPs), and work instructions.
• Create and maintain KPI dashboards to monitor quality, productivity, and service performance.
• Partner with site leadership to design scalable operational solutions for new programs or customer launches.
• Lead cross-functional projects focused on cost reduction, waste elimination, and service improvement.
• Analyze data trends and provide fact-based recommendations to leadership.
• Challenge 'business as usual' with a structured, data-driven mindset.
• Train and coach team members and supervisors on process improvements and performance standards.
• Prepare analytical reports and executive summaries to support operational decision-making.
• Perform other requests and duties as assigned by the General Manager and/or upper-level management.

KNOWLEDGE, SKILLS, AND ABILITIES:
• Strong knowledge of Industrial Engineering principles and process optimization techniques.
• Advanced skills with Microsoft Office applications (specifically Excel – pivot tables, advanced formulas, data modeling, and PowerPoint).
• Ability to analyze large data sets and translate findings into actionable operational improvements.
• Knowledge of Lean, Six Sigma, Kaizen, and continuous improvement methodologies.
• Experience conducting time studies, workflow analysis, and capacity planning.
• Strong analytical and quantitative problem-solving skills.
• Ability to design efficient operational layouts and material flow processes.
• Excellent communication skills with the ability to present findings to senior leadership.

• Ability to train and influence team members at all levels of the organization.

• Ability to multitask in fast-paced, high-volume warehouse environments.
• Knowledge of quality systems and relevant regulatory or customer standards

EDUCATION, EXPERIENCE, AND CERTIFICATION:
• Bachelor’s degree in Industrial Engineering, Operations Engineering, Supply Chain Engineering, or related field required.
• Minimum three (3) to five (5) years of experience in Industrial Engineering, process engineering, or operations optimization role required.
• Warehouse or distribution center experience strongly preferred.
• Experience implementing Lean or Six Sigma initiatives required.
• Six Sigma Certification (Green Belt or Black Belt) preferred.
• ISO 9000 or similar quality systems experience preferred.

Applicants Must:

• Have reliable transportation.

• Be legally authorized to work in the United States.

• Be at least 18 years old at the time of application.

• Be willing to submit to a background check and drug test.

Employment Type(s)

Full-Time, Exempt

Compensation

Salary (paid weekly)

Benefits

Medical, Dental, Vision, and Life Insurance

Company-sponsored premiums for Medical Insurance, with a nominal Team Member contribution

401(k) Plan Company match option

Paid Time Off (PTO)

Paid Time Off hours in accordance with Company Policy.