Generalist, Human Resources

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is a part of our Global People Team within the People Division. As a HR Generalist you will collaborate with peers, People Business Partners, and our Centers of Excellence (COE’s) across the People Team to propel the organization forward.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Support leaders in employee relations investigations.

• Provide guidance to leaders on performance management, career development, counseling, and disciplinary actions.

• Mediate and resolve HR-related queries and concerns from team members.

• Assist with daily operational requests from the business unit you are supporting, ensuring prompt and effective resolution of tactical issues.

• Support the proactive use of data and metrics to inform improvements to policy, process, and training to educate employees.

• Partner with ADA team to determine course of action on accommodation requests.

• Respond to benefit questions and concerns from team members and leaders and redirect as needed.

• Assist in administration of compensation and benefit programs.

• Reviews and tracks compliance with timely completion of HR and enterprise-wide required training.

• Review leadership goals ensuring timely goal entry and follow up on execution twice a year.

• Assist leaders with work authorization and onboarding plans for new team members.

• Complete stay and exit interviews for MSS roles as needed.

• Work closely with the People Business Partner on strategic imperatives: talent strategy, learning and development, DEI, ways to optimize performance and build a culture of engagement.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree in human resources, business management or related field or equivalent experience/ training

• 3 years of human resources experience

• Excellent written and verbal communication skills

• Professional maturity to handle confidential information with discretion

• Strong organizational and multitasking abilities

Preferred Qualifications - Education & Prior Job Experience

• Familiar with state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRB, Title VII, etc.

• PHR/SPHR certification

• Experience in providing guidance and counsel to leaders

• Strong business acumen and curiosity

• Experience reporting, analyzing, interpreting, and critical thinking

• Previous experience working with unionized team members

Skills, Licenses & Certifications

• Proficient with Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

• Ability to work independently and be highly self-motivated

• Strong initiative and high judgment abilities / skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.