Dining Operations Manager

Dining Operations Manager Amherst College invites applications for the Dining Operations Manager position. The expected salary range for this job opportunity is: $80,000 - $98,000. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. The Dining Operations Manager plays a critical leadership role within Amherst College Dining Services, supporting the College's mission by ensuring exceptional foodservice experiences in the Student Center and across campus dining environments. This position is responsible for communicating and executing the department's vision, mission, and goals while maintaining the highest standards of service, quality, and hospitality. This position provides operational oversight and leads a diverse team in delivering welcoming dining environments, accurate menu information, efficient service, and rigorous sanitation and safety practices. The Dining Operations Manager is responsible for training, developing, and engaging service teams by providing the necessary tools, resources, and support to ensure their collective success. As dining operations are central to student life, supporting daily meals, social engagement, and special programs, this role requires a proactive, collaborative, and service-oriented approach to leadership. This position also takes appropriate actions to support a diverse workforce and actively contributes to the College's efforts to cultivate a respectful, inclusive, and welcoming work environment. Work schedules vary significantly and are adjusted to meet the operational needs of the College. As a departmental leader, the Dining Operations Manager is expected to be available during periods of emergent or essential need, which may include evenings, weekends, and peak service times. This position is designated as providing essential services and may be required to report to work or remain on duty when the College is closed. Summary of Responsibilities: Operational Leadership & Oversight Staffing, Training & Development Service Standards & Customer Experience Financial, Administrative & Compliance Management Facilities, Equipment & Safety Campus Collaboration Qualifications: High School Diploma or equivalent. 7-10 years of progressive foodservice and operational management experience. Equivalent work experience in lieu of minimum education and related experience; proven proficiency in math, reading, and writing. A valid driver's license and successful credentialing is required in order to operate college vehicles. Extensive knowledge of contemporary food trends. Experience with P&L and financial accountability. Proven leadership and coaching. Strong written and verbal communication. High-level interpersonal skills, including conflict management. Proficiency with computer systems and technology. SERVSafe certified. Allertrain certified. Successful completion of required reference and background checks. An acceptable criminal offender records information (CORI) check. Successful completion of pre-employment physical and lift test. Preferred: Prior experience in collegiate or institutional food service. Hospitality or culinary degree. Sustainability experience. Background in change management, process improvement, and SOP development.