Endpoint Engineer

The Endpoint Engineer is responsible for design, deployment, and administration of endpoint
management and security solutions for our organization's fleet of laptops, desktops and virtual desktop
infrastructure across Windows, Linux, and Mac operating systems, with primary focus on Windows. The
role collaborates with IT and security teams to enhance device performance, troubleshoot issues, and
automate routine tasks. This role is vital in maintaining the safety and functionality of an organization's
digital infrastructure.
Essential Duties and Responsibilities
• Design, implement, and administer endpoint management and security solutions in alignment to
established policies and procedures.
• Conduct regular system hardening and security assessments to identify and remediate
vulnerabilities and maintain endpoint compliance.
• Uses knowledge of endpoint management and precedent to troubleshoot wide range of issues
and devise solutions.
• Stay abreast of the latest security threats and technologies to enhance our security posture.
• Communicate technical information to both technical and nontechnical personnel.
• Advise less experienced team members on technical matters.
• Participate in development of information technology and infrastructure projects.
• Participate in training creation and conduct training programs designed to educate an
organization's computer users.
• Coordinate with teams internal and external, client-focused, working in conjunction with
Professional Services and outsourcing functions.
Note, the statements herein are intended to describe the general nature and level of work being
performed by employees and are not to be construed as an exhaustive list of responsibilities, duties,
abilities, and skills required.
Job Requirements
Identify the key skills and competencies, education, work experience and special licenses or certifications
or their equivalencies needed to competently perform the role.
Minimum Education • Bachelor's Degree or equivalent experience
Minimum Work Experience (years) • 5-8 years of experience
Key Skills and Competencies • Complete knowledge of and demonstrated experience
in managing endpoint security in a complex
environment.
• Proficient in Microsoft Intune; some familiarity with
other endpoint management tools such as Jamf,
Landscape, Tanium, Absolute is a plus.
• Broad knowledge and understanding of endpoint
systems including but not limited to device enrollment
and provisioning, configuration, device compliance,
patch management, application packaging, virtual
desktop infrastructure, and group policy management.
• Analytical and problem-solving skills; troubleshooting
of complex issues.
• Strong communication and collaboration abilities
(technical & non-technical audiences).
• Works independently on projects with little oversight.
• Performs effectively in a fast-paced, high growth,
rapidly changing environment.
Licenses, Certifications or Special
Qualifications
• Click or tap here to enter text.
Position Specific Information
Travel Requirements 0%
Able to Telework? Yes/No Yes; % of time is negotiable
Personal Protective Equipment (PPE) Required No
Safety Sensitive Role? Policy here.
US Roles Only
Definitions of Physical Activities, Environmental Conditions and Physical Demands
• Never = 0%
• Occasionally = 1-19 times per shift or up to 33% of the time
• Frequently = 20-100 times per shift or 34 - 66% of the time
• Constantly = over 100 times per shift or 67 - 100% of the time
Physical Activities
Select the frequency for each physical activity using the above definitions.
Physical Activity Frequency
Ascending or descending ladders, stairs, scaffolding, ramps, poles
and the like.
Never
Working from heights such as roofs, ladders, or powered lifts. Never
Moving self in different positions to accomplish tasks in various
environments including awkward or tight and confined spaces.
Never
Remaining in a stationary position, often standing, or sitting for
prolonged periods of time.
Never
Stooping, kneeling, bending, crouching, reaching, pushing, or
pulling.
Never
Moving about to accomplish tasks or moving from one worksite to
another.
Never
Adjusting or moving objects to up ## pounds in all directions. Never
If appropriate, enter in ## pounds. Click or tap here to enter text.
Communicating with others to exchange information. Constantly
Repeating motions that may include the wrists, hands, or fingers. Frequently
Operating machinery or power tools. Never
Operating motor vehicles, industrial vehicles, or heavy equipment. Never
Assessing the accuracy, neatness and thoroughness of the work
assigned.
Constantly
Environmental Conditions
Select the frequency for each environmental condition using the above definitions.
Environmental Conditions Frequency
Exposure to extreme temperatures (high or low). Never
Outdoor elements such as precipitation and wind. Never
Noisy environments. Occasionally
Other hazardous conditions such as vibrations, uneven ground
surfaces or dust and fumes.
Never
Small or enclosed spaces. Never
No adverse environmental conditions expected. Constantly
US Roles Only (continued)
Physical Demands
Select the physical demand description and answer a yes/no question.
Physical Demands
☐ Sedentary work that primarily involves sitting or standing.
☐ Light work that includes moving objects up to 20 pounds.
☐ Medium work that includes moving objects up to 50 pounds.
☐ Heavy work that includes moving objects up to 100 pounds or more (team lift).
Must be able to see color. Yes/No No
FLSA Exemption
For exempt roles only, select exemption used when evaluating the job.
Exemption (alpha order)
☒ Administrative
☐ Computer
☐ Executive
☐ Highly Compensated
☐ Professional
☐ Outside Sales