Administrative Support Associate - Journey

Administrative Support Associate - Journey

The primary purpose of this position is to provide administrative support to East Carolina University HIV Program in the Division of Infectious Diseases. The Ryan White Administrative Support Associate is a self-directed position and will work in collaboration with other members of the East Carolina University HIV Program (ECU HIVP), Division of Infectious Diseases. This individual will work under the direct supervision of ECU Ryan White program director and grant administrator to provide administrative support to over 50 Ryan White (RW) employees. This position will be responsible for independently identifying and resolving issues and problems of the RW staff by interpreting policy and procedures, and assuming responsibility for the results of decisions made. Some of the responsibilities include: managing Ryan White staff leave time and effort and keeping records; managing the work calendars of the RW director and administrator; coordination and implementation of Ryan White faculty scheduling templates (clinic, teaching, and administrative duties); coordinating RW staff travel including all documentations required; coordination of monthly staff and leadership team meetings; maintenance of guest speaker calendar; authoring correspondence; interpretation and communication of policies and procedures; and other organizational and administrative responsibilities as needed to support the daily operation of the Ryan White program. This position will be responsible for tracking and updating service allocation attestation statements for all employees who work on Ryan White grants. Duties also include tasks associated with clinical operations as needed for the clinic to function. These may include, but not limited to, answering clinic phones, working on referrals, check-in and check-out clinic patients.

Minimum Education/Experience - High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Experience, Skills, Training/Education - Experience in a Health Care Environment.