Director of Learner Services (BCBA) | Matthews, NC

Director of Learner Services (BCBA) Autism 360 Full-time | In-person Matthews, NC Base salary: $100,000–$130,000 including up to $10,000 annual performance bonus Autism 360 is North Carolina’s largest privately held autism services provider. We are seeking an experienced, compassionate BCBA to join our Hickory clinic as a Director of Learner Services. This is a meaningful clinical leadership opportunity for someone who wants to grow their career while helping learners, families, and team members thrive. You will have defined caseload expectations, practical operational support, and protected time to focus on supervision, programming, mentorship, and quality care—not just administrative tasks. We believe sustainable leadership requires clear expectations, a supportive team, flexibility when life changes, and an environment where your expertise is respected. Compensation Base salary 2 years or less as BCBA: $100, 000-$110,000 including bonus 2 years or more as BCBA: $110,000–$130,000 including bonus Annual performance bonus of up to $10,000 , paid quarterly and tied to clear performance metrics What You’ll Do Lead clinical quality, treatment outcomes, and ABA programming for your assigned caseload Provide a minimum of 25 supervision hours per week Responsible for all other service codes in compliance Medicaid and state regulations Supervise, mentor, and coach RBTs to support ethical, effective, and sustainable ABA delivery Develop and oversee individualized treatment plans using data-driven clinical decision-making Build collaborative, trusting relationships with families and support them throughout their learner’s care Establish and uphold supervision standards, documentation expectations, and clinical best practices Partner with clinic operations on staffing, RBT retention, onboarding, and team support Create a positive, accountable, and encouraging clinic culture Develop future clinical leaders through thoughtful mentorship, feedback, and professional development Why Join Autism 360? We have listened to BCBA feedback and strengthened the systems that make a real difference in day-to-day work. Defined caseload caps: Structured to protect clinical quality, support work-life balance, and help prevent burnout Operational partnership: Dedicated support for scheduling, HR, billing, staffing, and other administrative responsibilities Protected clinical leadership time: More time to focus on supervision, clinical programming, learner outcomes, and team development Stronger RBT hiring and training: Higher hiring standards, improved onboarding, and enhanced training resources Clear clinical/admin separation: Infrastructure that helps keep administrative workload from falling solely on the BCBA Leadership growth: Opportunities to strengthen your clinical leadership skills while making a visible impact within your clinic Local stability: A privately held, North Carolina-focused provider with infrastructure designed to navigate NC Medicaid and HB 696 changes without constant care-model shifts Qualifications Active BCBA certification required Licensed in North Carolina or willing to obtain licensure Previous leadership, supervision, or mentorship experience preferred Strong clinical judgment and commitment to ethical, data-driven ABA practice Ability to lead with both accountability and empathy Strong communication skills with families, RBTs, and interdisciplinary partners Ability to work full-time, in person, at our Hickory clinic Benefits Medical, dental, and vision insurance Paid parental leave Paid time off and paid holidays 401(k) CEU support Leadership development opportunities A collaborative, supportive team culture built around sustainable careers and high-quality care Autism 360 is an equal opportunity employer. We welcome and value diverse backgrounds, experiences, and perspectives, and are committed to creating an inclusive workplace where every employee can grow and succeed. #J-18808-Ljbffr Autism 360