Patient Access Representative

Now Hiring: Front Desk Receptionist & Patient Access Rep

Step into a role where your professionalism and warmth set the tone for every patient experience. Join a premier orthopedic practice seeking a poised, personable Front Desk Receptionist / Patient Access Representative who thrives in a fast-paced, high-end healthcare environment and takes pride in delivering exceptional service from the very first interaction.

Job Details

Schedule: MondayFriday; 6:00 AM 3:00 PM or 8:00 AM 5:00 PM Pay Rate: $20$22/hour

About the Role

• Temp-to-perm opportunity with long-term career potential
• Work in a high-end orthopedic specialty practice with a strong reputation
• Professional, patient-focused environment emphasizing quality interactions
• Stable weekday schedule with no weekends
• Hands-on training provided for internal systems
• Opportunity to build experience in a fast-paced, specialty healthcare setting

Job Description

We are seeking a polished, reliable, and friendly Front Desk Receptionist / Patient Access Representative to join a high-touch orthopedic medical practice. This individual will serve as the first point of contact for patients and play a critical role in delivering a seamless and professional experience. Key responsibilities include greeting patients, managing front desk operations, answering phones, scheduling appointments, and collecting and verifying patient information. This role also involves coordinating with clinical and administrative teams to ensure smooth patient flow and supporting the overall operations of a busy specialty practice environment.

Job Requirements

• Prior experience in a medical front desk, patient access, or similar healthcare role
• Strong customer service and communication skills with excellent phone etiquette
• Professional, polished demeanor with a friendly and approachable attitude
• Ability to multitask and remain organized in a fast-paced environment
• Experience with EMR/EHR systems preferred (training provided)
• Reliable, punctual, and detail-oriented
• Preferred experience includes backgrounds in orthopedics, physical therapy, imaging, surgery centers, urgent care, or other specialty practice settings