Senior Engagement Manager
$100k - $150kFull-time
SFE
Section
Details
Job Title
Senior Engagement Manager
Job Type
Full Time
Client Location
Cincinatti,OH
Work Arrangement
Onsite
Duration
Remote
Pay Rate / Salary
$100-$150k/yr.
Job Summary
- Engagement Manager for building client relationships, oversees project delivery, and ensures satisfaction by bridging client needs with company capabilities, acting as a primary contact, managing project scope/finance, resolving issues, and coordinating internal teams for successful, long-term partnerships.
- Key duties include planning, communication, stakeholder management, with the role varying between client-facing (customer engagement) and internal (employee engagement) focus. The role requires exceptional communication skills in English.
Key Responsibilities
- Client Relationship Management: Serve as primary point of contact, build trust, and understand client goals.
- Project Oversight: Orchestrate project plans, manage timelines, resources, and deliverables.
- Financial & Contract Management: Oversee project finances and ensure terms are met.
- Problem Resolution : Address client issues, complaints, and conflicts promptly.
- Internal Coordination: Liaise with sales, marketing, and technical teams to deliver solutions.
- Driving Opportunities: Drive the RFI/RFPs, proactive proposal and new business opportunities requests
- Core Responsibilities (Employee-Focused)
- Strategy Development: Create initiatives to boost morale, satisfaction, and productivity.
- Culture Building: Foster a positive, inclusive environment with recognition and work-life balance.
- Stakeholder Alignment: Work with HR and leadership to align engagement efforts with company goals.
Required Qualifications
- 12-15 years of overall IT experience, with at least 5+ years in a client facing experience in Service Delivery, Client Management, Business development, Program Management role.
- Experience in Banking, Financial Services and Insurance services industry
- Strong background in Public Cloud (MS Azure, GCP), Insurance Solutions, IT Network operations and Security.
- Experience handling onsite offshore delivery models and managing distributed teams.
- Excellent interpersonal and communication skills in English (spoken and written).
- Collaborating with Client in various COE Groups and Practice Teams to meet client requirements
- Presenting Steering Committee, Operations
Qualifications/Certifications preferred:
- Bachelor's degree in computer science, Information Technology, or a related field.
- ServiceNow Certified System Administrator (CSA)
- ITIL Foundation / Intermediate
- Project Management Professional (PMP)
- ServiceNow Certified Implementation Specialist (CIS) for any module is good to have
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Engagement Manager in Cincinnati, OH vacancy
$100k - $150k
...Section Details Job Title Senior Engagement Manager Job Type Full Time Client Location Cincinatti,OH Work Arrangement Onsite Duration Remote Pay Rate / Salary $100-$15...SeniorFull timeContract workRemote workSFE
Cincinnati, OH2 days ago$120k - $150k
...Job Role: Senior Engagement Manager Location: Cincinnati OH / Remote Job Type: Full-Time Salary Range: $120000$150000 a year Job Description We are looking for a Senior Engagement Manager to manage client relationships oversee IT service delivery and drive...SeniorFull timeContract workRemote workDiverse Lynx LLC
Cincinnati, OH3 days ago$135k - $149k
...Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Manager Job Description & Summary The Opportunity As a Client Engagement Lead Senior Manager you will lead client-focused work within our Software and Product Innovation...SeniorFull timeWork experience placementH1b$90k - $110k
...Broadridge team.Broadridge is hiring! Join our team as a Senior Client Relationship Manager and lead complex proxy solicitation campaigns for top-... ...offerings.#LI-PP1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to...SeniorFull timeLocal areaBroadridge
Fort Mitchell, KY16 hours ago- ...success for our clients, people, shareholders, partners, and communities. Visit us at . CSD is a senior leader responsible for the end-to-end delivery of infrastructure managed services across a portfolio of enterprise clients. Operating across the full infrastructure...SeniorFull timeContract workWork experience placementFor subcontractorLive inWork at officeLocal areaNight shift
Accenture
Cincinnati, OH3 days ago - ...believe in the power of brands to improve lives and seamlessly engage people with purpose. We’re curious and fueled by ideas. We... ...at a time. JOB DESCRIPTION We are looking for a Senior Account Manager who is an excellent relationship builder and strategist charged...SeniorTemporary work
- ...businesses grow, communities thrive, and people prosper. As a Senior Client Manager, you’ll play a key role in delivering exceptional service to... ...Strong written and verbal communication skills. Comfortably engages others in consultative discussion.Effectively manages/...SeniorLocal area
Arthur J. Gallagher & Co.
Cincinnati, OH4 days ago - ...market competitive and drive associate engagement. Partner with the divisions/business units... ...and council to associate relation managers. Ensure the 12-Month Contract Preparation... ...bargaining agreements - Align with the VP and senior directors of Labor Relations to assure...SeniorFull timeContract workWork at officeLocal area
Kroger
Cincinnati, OH4 days ago $134.5k - $265.1k
...landscape. Through powerful solutions and managed services that simplify complexity, we... ...velocity of execution• Manage stakeholder engagement and executive communications with CISOs... ...Lead, staff, and develop Consultants and Senior Consultants; set the quality bar and...Local areaRemote workDeloitte
Cincinnati, OH1 day ago- ...Vice President / Senior Relationship Manager Location: Cincinnati, Ohio An established investment platform is seeking a Vice President / Senior Relationship Manager to join its growing team in Cincinnati. This is an opportunity to join a well-capitalized...SeniorFull time
Undisclosed
Cincinnati, OH4 days ago - Johnson & Johnson MedTech in Cincinnati, OH or Raritan, NJ, is seeking a Principal Scientist, Preclinical R&D - MedTech on-site five days a week. You will lead non-clinical studies to support regulatory approval and clinical adoption, collaborating with cross-functional...Senior
$145.5k - $242.5k
Community Engagement Account Manager (CEAM)ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment...Full timeLocal areaNight shiftGSK
Cincinnati, OH16 hours ago- Northrop Grumman is seeking cleared Sr. Principal Embedded Software Engineers to lead development of sensor, communication, and cyber systems onsite in Cincinnati, OH. Candidates should have strong C/C++ skills, embedded expertise, and the ability to work across full software...Senior
- Job SummaryMedpace is seeking a full-time, office-based Patient Recruitment and Engagement Manager to join our Phase 1 Unit recruiting team, within our Clinical Pharmacology Unit (CPU). In this role, you will be part of a team focused on recruiting participants for our...Full timeContract workWork at officeWork from home
Medpace
Cincinnati, OH2 days ago $110k - $165.3k
...LocationCINCINNATI GENERAL OFFICESJob DescriptionP&G is hiring Senior Account Executives to translate customer and consumer insights into... ...with customers and internal partners.Establish priorities and manage competing business needs.Communicate recommendations clearly and...SeniorFull timeWork at officeImmediate startRelocationProcter & Gamble
Cincinnati, OH1 day ago- Northrop Grumman-Xetron in Cincinnati, OH is seeking cleared Sr. Principal Embedded Software Engineers to lead development of sensor, communication, and cyber systems onsite. You will drive requirements through test, mentor engineers, and tackle next‑gen EW and SIGINT applications...Senior
- ...Summary The Sr Customer Business Manager (Sr CBM) is responsible for developing and executing strategic plans to drive sales growth, profitability, and long-term partnerships with assignment of the Food Service Channel and Distributors. This role requires a deep understanding...SeniorFull time
Novus Foods
Cincinnati, OH9 hours ago - Northrop Grumman - Xetron is seeking cleared Sr. Principal DSP Engineers in Cincinnati to develop advanced signal-processing algorithms for national-security programs. You will work across RF, antenna design, DSP, and cyber software domains, applying MATLAB, C/C++, Python...SeniorRelocation package
$175k
...Senior Account Executive 100% remote Full-Time Position Salary: $175k salary + $175k bonus for $350k OTE uncapped commission... ...Account Executive is a full-time, remote role responsible for managing and growing a portfolio of client accounts within the recruiting...SeniorFull timeRemote workEinstellen.io
Cincinnati, OH3 days ago- Job DescriptionSUMMARY:The Senior Commercial Healthcare Relationship Manager is responsible for sourcing, structuring, and managing banking relationships with clients in the healthcare industry. This includes operators and owners of skilled nursing facilities, senior living...SeniorWork at office
WesBanco
Cincinnati, OH16 hours ago - ...Senior Account Executive About Us: Agility Partners is a minority-owned IT Staffing... ...regularly conduct outreach, meet with hiring managers and directors to assess ongoing hiring... ...innovative recruitment solutions Engage in meetings regularly with hiring managers...SeniorFull timeWork at office
Agility Partners
Cincinnati, OH2 days ago $165k - $175k
...and grow. The Opportunity BCI is seeking an experienced Senior Civil Engineer, Principal in Charge to join its Cincinnati,... ...Principal in Charge will bring together engineering judgment, project management, team leadership, and client partnership , overseeing civil...SeniorFull timeTemporary workCasual workFlexible hoursNight shiftBrandstetter Carroll Inc.
Cincinnati, OH3 days ago- ...activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and... ...TrainingEnrichment Events and Employee Resource GroupsSummary of Position:The Senior Account Executive - Sampling position is a role focusing on...SeniorWork at office
Pep Promotions
Cincinnati, OH3 days ago - ...and customer-focused solutions. This role is responsible for managing and growing a portfolio of accounts while identifying new business... ...in this position requires a strong commitment to customer engagement and a highly visible presence in the marketplace. The Account...Senior
Quirch Foods
Cincinnati, OH4 hours ago - Overview The VP, Senior Relationship Manager (VP, RM) is responsible for the strategic development, implementation, and maintenance of a comprehensive relationship management program for the largest and most complex base of Fort Washington Institutional clients and...SeniorContract workWork at officeNight shift
Western & Southern Financial Group
Cincinnati, OH4 days ago $120k - $140k
...Senior Manager, Client Growth & Strategic Partnerships Marketing & Communications | Location: Cincinnati ,OH The Role As the Senior... ...CBTS's highest-leverage growth levers: deepening marketing engagement with existing clients and turning marquee brand and community...SeniorFull timeLocal areaCBTS
Cincinnati, OH1 day ago- ...Palo Alto Networks, Inc. is seeking an experienced Account Manager to drive Enterprise Browser sales across an assigned territory. You will focus on new logos, renewals, and expansion, while aligning with regional management on forecasting and bookings. The role requires...SeniorRemote job
- ...Senior Account Executive Location: Cincinnati Office Type: Full-Time, Hybrid... ...recognized Advisory, Workforce Mobilization, and Managed Outcomes company helping organizations... ...-focused environments and is comfortable engaging with executive leadership, economic buyers...SeniorFull timeWork at office
Burtch Works
Cincinnati, OH4 days ago - ...Fortinet, Inc. is seeking an accomplished Major Enterprise Account Manager in Cincinnati, OH to drive direct sales into large enterprise accounts. You will develop strategic account plans, build executive relationships, and coordinate with internal teams to deliver bids...Senior
$110k - $135k
DescriptionBuild your future with usOur Corporate Billing department is seeking a Senior Corporate Billing Manager. This role is responsible for providing strategic leadership and oversight of corporate billing operations, technology initiatives, process improvement efforts...SeniorThe Cincinnati Insurance Companies
Cincinnati, OH2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Engagement Manager. Be the first to apply!
Related searches
- engagement director Cincinnati, OH
- client experience manager Cincinnati, OH
- member engagement manager Cincinnati, OH
- client solutions executive Cincinnati, OH
- client services coordinator Cincinnati, OH
- client service manager Cincinnati, OH
- client relationship manager Cincinnati, OH
- engagement manager Cincinnati, OH
- client executive Cincinnati, OH
- client engagement manager Cincinnati, OH