Commercial Lines Account Manager

Commercial Lines Account Manager

Job Type: Full-Time

A well-established insurance organization is seeking an experienced Commercial Lines Account Manager to join its team in the Blue Lagoon area. This position will support a commercial book of business of approximately $1.5 million in premium, with a strong focus on HOA accounts and direct-billed business.

Responsibilities

• Manage and service an established commercial lines book of premium.
• Work directly with the Agent as part of a team that includes another Account Manager.
• Provide day-to-day service and support for commercial clients, with a heavy focus on HOA accounts.
• Handle policy changes, renewals, certificates, endorsements, billing questions, and client requests.
• Manage a significant volume of direct-billed accounts.
• Communicate with carriers, clients, and internal team members to resolve issues and ensure timely service.
• Assist with renewal preparation, marketing, policy review, and account maintenance.
• Maintain accurate and up-to-date client and policy information.
• Provide a high level of customer service while managing multiple priorities and deadlines.

Qualifications

• Commercial Lines insurance account management experience required.
• Experience managing HOA/community association accounts strongly preferred.
• Familiarity with direct-billed commercial accounts.
• Strong knowledge of commercial insurance policies, endorsements, renewals, and certificates.
• EPIC experience is highly preferred.
• Excellent organizational and communication skills.
• Ability to work independently while collaborating effectively with an Agent and Account Management team.
• Strong attention to detail and ability to manage a busy book of business.

Why Join the Team?

• Established commercial book of business.
• Collaborative team environment.
• Direct partnership with the Agent.