Adorn Bar & Restaurant Operations Manager - PM

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

About the role

We are seeking an experienced and passionate Adorn Bar & Restaurant Operations Manager - PM to lead a bar program reflective of innovation, passion and sense of place in the heart of the Gold Coast of Chicago. We are assembling a talented leadership group within our re-imagination of Adorn Bar & Restaurant and this role is key to our ambitions.


The ideal candidate will bring a deep understanding of classic and contemporary cocktails, a seasoned palate and respect for world class service and hospitality. This leader will work closely with our Head Bartender, GM and Restaurant Chef to build a best-in-class bar and lounge program - both in product and service - while mentoring a talented team and delivering exceptional guest experiences.

If you thrive in fast-paced, high-touch environments, and are driven by teamwork, creativity, and great service-this is your stage.

What you will do

• Coordinate the sourcing of wine, beers and spirits to include working with Purchasing to create requisition policies and procedures. Maintain relationships with distributors and sales reps.
• Build wine list, beverage menus, and after dinner drink menus. Work closely with culinary team to ensure food menu aligns with guest needs and Adorn bar program.
• Oversee the profitability of Adorn's beverage program (inclusive of managing inventory of spirits, beers and non-alcoholic beverages). Follow and maintain all local, state, and federal laws relating to alcohol service and consumption.
• Develop sommelier(s) and train in organizing wine, updating lists/menus. Oversee bar program in conjunction with head bartender, bar team and management staff serving as a resource for all staff.
• Manage and restock wine inventory as per the outlined master cellar and list.
• Support the operational team during service as needed in the capacity of manager or sommelier.
• Assist in building training materials; create beverage service policies and procedures. Lead on-going training sessions for food and beverage staff on wine and beverage knowledge.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Be knowledgeable and savvy in operating systems used in the operation (procurement system, scheduling and payroll, table management/reservations system, forecasting/budgeting/inventory taking etc.).
• Create weekly beverage reports to track sales; analyze wine lists and bar menus for opportunities in costing and sales; manage the beverage portion of the P&Ls for outlet.
• Conduct monthly inventory along with the help of sommelier(s), head bartender and Purchasing.
• Maintain appropriate COGS on all beverage items. Organizing wine cellars and beverage storage within outlet.

What you bring

• Excellent personal presentation and interpersonal skills.
• Previous experience leading a bar program.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires the ability to operate and utilize culinary production equipment and tools.
• Ability to read, write, and speak English.
• Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
• Must be able to obtain any required food handling or sanitation certifications required by local or state agencies.

What we offer:

• Compensation: $70,000-$80,000
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

Schedule & Hours

• Full Time
• PM Operation focused
• Flexibility to work early mornings, evenings, weekends and holidays.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:

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Learn More About Who We Are: We Are Four Seasons

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Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -