Senior Account Manager

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.


Responsibilities

• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact
• Prepare proposals and contracts
• Conduct market research to identify sales opportunities
• Internal collaboration
  
  
  

• Bachelor's degree or equivalent experience
• 8+ years' of proven success in client management and client retention
• Familiarity with sales performance metrics
• Strong negotiation, presentation and communication skills
• Exceptional organizational, time management and multi-tasking abilities
• Familiarity with elevator or related service industry preferred
• Strong writing skills
• Ability to close sales