Business Manager

The Business Manager is a key member of the Sales Design & Incentives (SDI) Business Excellence team responsible for helping translate organizational strategy into disciplined execution. This role partners across leadership and functional teams to strengthen business operations improve organizational rhythm and transparency and enable leaders to make informed timely decisions.

The Business Manager will lead and support high-impact initiatives spanning business planning operating rhythms organizational communications workforce and resource insights process and workflow governance and AI-enabled business transformation. The ideal candidate combines strong business judgment analytical thinking executive communication and operational rigor with the ability to navigate ambiguity and drive work across organizational boundaries .

Business Management & Operational Excellence

• Drive core business management processes and operating rhythms that enable effective planning execution and accountability.
• Translate leadership priorities into structured plans milestones actions and measurable outcomes.
• Identify operational gaps dependencies and opportunities to simplify or improve how the organization operates.
• Establish scalable processes governance mechanisms and business practices that increase organizational effectiveness.
• Maintain visibility to key priorities decisions risks and follow-through across the organization.

Strategic Planning & Business Insights

• Support annual and ongoing business planning priority setting and organizational goal alignment.
• Synthesize business operational and organizational data into clear insights and recommendations for leadership.
• Develop executive-ready business reviews decision materials dashboards and leadership briefings.
• Connect signals across workstreams to proactively surface risks opportunities and areas requiring leadership attention.

Leadership Operating Rhythm

• Help design and manage leadership operating mechanisms including business reviews leadership meetings planning sessions and key organizational checkpoints.
• Ensure leadership forums are decision-oriented with clear objectives pre-reads actions owners and follow-through.
• Partner with leaders and stakeholders to maintain alignment across organizational priorities and dependencies.

Organizational Governance & Communications

• Develop and operationalize governance frameworks that clarify decision rights ownership escalation paths and accountability.
• Partner with stakeholders to deliver clear consistent organizational communications aligned to leadership priorities.
• Support organizational changes and strategic initiatives through structured stakeholder engagement and change management.
• Simplify complex business topics into concise actionable communications for leadership and broader audiences.

AI-Enabled Business Transformation

• Identify opportunities to apply AI automation and digital tools to improve business processes insights and employee experiences.
• Help modernize recurring business management activities by reducing manual work and improving access to actionable intelligence.
• Partner with functional and technical stakeholders to translate business needs into practical AI-enabled solutions.
• Champion responsible adoption of AI and new ways of working within the organization.

Cross-Functional Partnership

• Build trusted relationships across SDI and key partner organizations including Finance HR Operations and other business functions.
• Drive cross-functional initiatives by establishing clarity of scope ownership dependencies and desired outcomes.
• Influence without direct authority and bring stakeholders together around shared priorities.
• Represent Business Excellence in broader organizational initiatives as needed.

Required/minimum qualifications

• Bachelors Degree in relevant field (e.g. Liberal Arts Business Administration Management Computer Science) AND 4 years experience in financial management business planning operations management strategy project management human resources or business-related roles OR equivalent experience.

Additional or preferred qualifications

• Masters Degree in relevant field (e.g. Liberal Arts Business Administration Management Computer Science) AND 6 years experience in financial management business planning operations management strategy project management human resources or business-related roles OR Bachelors Degree in relevant field (e.g. Liberal Arts Business Administration Management Computer Science) AND 8 years experience in financial management business planning operations management strategy project management human resources or business-related roles OR equivalent experience.
• Strong ability to translate ambiguous business challenges into structured plans and executable solutions.
• Excellent analytical and problem-solving capabilities including the ability to synthesize multiple inputs into clear business insights.
• Strong written and verbal communication skills with experience developing executive-level communications and presentations.
• Demonstrated ability to manage multiple priorities and drive cross-functional work in a complex fast-moving organization.
• Strong stakeholder management and influencing skills.
• High degree of judgment discretion ownership and attention to detail
• Experience supporting a senior leadership team or large complex organization.
• Experience establishing business rhythms governance frameworks planning processes or organizational operating models.
• Experience using data and business intelligence to influence decisions and improve organizational performance.
• Familiarity with AI automation or digital transformation and an interest in applying emerging technology to business operations.
• Experience working across sales incentives finance operations or related enterprise functions.

Business Management IC4 - The typical base pay range for this role across the U.S. is USD $97600 - $188400 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $125000 - $206400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

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