Senior Account Manager

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary

Allied National Services is seeking a Senior Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction. The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Responsibilities

Monitor and ensure daily attendance of employees

Schedule and coordinate special services via phone

Conduct pre- and post-service confirmations

Respond promptly to emails and phone inquiries

Maintain and update CRM systems

Follow up on equipment repairs and service issues

Process contractor invoices accurately and efficiently

Source, vet, hire, and onboard new contractors and employees

Schedule: Monday - Friday, 8:00 AM to 4:30 PM (on-site)

Qualifications

2+ years of customer service experience in an office setting

Consistent work history

Strong multitasking and organizational skills

Confident decision-making with sound business judgment

Ability to prioritize in a fast-paced environment

Excellent communication and interpersonal skills

Intermediate proficiency in Microsoft Excel

High attention to detail with strong follow-up skills

Management experience preferred but not required

Associate’s or Bachelor’s degree preferred but not required