Service Plumber

Description About the Role: As a Residential Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement. Location: Florence, SC, USA Job Type: Full‑time, On‑site Pay Range: $16 USD to $40 USD per hour, based on experience and skill set. Field: Plumbing – Residential Service Requisition #: SERVI004111 Responsibilities Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks. Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs. Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters. Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement. Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations. Ensure all work is performed in compliance with industry standards, local codes, and safety protocols. Document services performed, materials used, and time spent on each job accurately and efficiently. Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment. Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy. Stay updated on industry trends and advancements, actively seeking opportunities for professional development. Foster positive relationships with team members, providing support and assistance as needed. Embrace a teamwork‑oriented approach, collaborating with colleagues to ensure seamless project execution. Uphold company values and policies, consistently representing the company in a professional and ethical manner. Qualifications Proven experience in residential plumbing services, including installations, repairs, and maintenance. Solid understanding of plumbing systems, fixtures, and materials. Strong diagnostic and problem‑solving skills. Excellent customer service and communication abilities. Detail-oriented with a focus on delivering quality workmanship. Valid driver’s license and clean driving record. Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments. Strong work ethic and the ability to work independently and as part of a team. Interpersonal Qualifications Customer service focus and mindset, putting employees and partners first, with excellent ability to communicate and develop relationships. Exceptional problem‑solving and conflict resolution abilities to improve things both big and small. Highly organized, able to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity. Behaviors Team Player: Works well as a member of a group. Functional Expert: Considered a thought leader on a subject. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Dedicated: Devoted to a task or purpose with loyalty or integrity. Preferred Experience as a Team Player, Functional Expert, Detail Oriented, and Dedicated. 3+ years of Residential Service Plumbing experience. Leadership training or technical certifications. Equal Opportunity Employer Hers & His is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Benefits Performance pay directly tied to results. Full medical, dental, and vision packages, including fully employer paid options. 401(k) with company match. Leadership training and professional development opportunities. Continuous education stipends. #J-18808-Ljbffr