Operations Coordinator

To manage day-to-day headcount operations including position releases, hiring request workflows, and organizational data while also driving improvements to our tracking tools, reporting, and team processes. Responsibilities: - Headcount & Position Management (Business as Usual) - Help with the release/return of open positions from reserve to teams and track these releases - Support movement in and out of the departmental headcount reserve by making updates in the workforce management system - Pull organizational data exports when needed - Work with cross-functional partners to help unblock open positions if there are any roadblocks - Manage and review the queue of organizational change requests - Hiring Request Workflow Tool Management (Business as Usual) - Assign workflows to incoming hiring requests - Ensure requests are progressing through approval queues and close out completed tickets - Team Operations Management (Project Based) - Own and improve the headcount release tracker for next year - Explore integrations/automations for the release tracker - BAU Reporting (Project Based) - Own and improve operational metrics that we report out on - Team Operations Management (Project-Based) - Project Timing: Will start in H2, will take about a quarter - Capture and develop teams Standard Operating Procedures (SOPs) in partnership General Skills Required: - Should be able to receive general guidance and work independently and as part of team - Should be able to think creatively and influence project/program assignment - Strong attention to detail & organizational skills - Ability to work in ambiguous situations and figure out potential solutions - Ability to understand and navigate complex organizational structures - Ability to learn and adapt to new tools and systems (e.g., OrgTool, GSD) - Previous experience working in an HR capacity (workforce planning) Technical Skills Required: - Proficiency in G-Suite - Some level of position management experience - Database management and data visualization - Excellent communication and writing skills Preferred Skills: - Strong analytical and problem-solving skills - Workforce management system experience - File management and document version control #J-18808-Ljbffr