Account Manager East Region - Fire & EMS - Hospital & Healthcare

Account Manager

We're always looking for talented Account Managers to grow our presence within healthcare and hospital systems across the Eastern United States. This is an evergreen posting — meaning we maintain an active pipeline of candidates for Account Manager roles as our business continues to grow. If you're driven by improving healthcare outcomes through technology, we'd love to connect.

About This Role

As an Account Manager at ESO supporting the Eastern Region, you will own the ongoing relationships and growth opportunities within our healthcare and hospital system client base. Your focus will be ensuring clients' continued success with ESO's platform while identifying upsell opportunities and deepening our integration within health networks, trauma centers, and hospital-based EMS programs.

This role reports to the Director of Sales.

What You'll Do

• Manage a sales pipeline across a territory of named healthcare and hospital accounts throughout the Eastern United States.
• Build and maintain relationships with key clinical and administrative decision makers across health systems, hospitals, and integrated care networks through consistent, meaningful engagement.
• Educate clients and partners on ESO's healthcare data and quality management solutions through presentations, workflow demonstrations, and collaboration with clinical subject matter experts.
• Develop and present tailored sales proposals that address each client's specific needs.
• Accurately forecast sales opportunities and maintain a disciplined, data-driven pipeline.
• Lead and support contract negotiations, driving opportunities to closure against a sales quota.
• Work closely with stakeholders across both EMS and Fire sectors to ensure alignment and client success.

Who You Are

• 2+ years of experience in a direct sales or account management role, ideally within healthcare or health IT.
• Demonstrated ability to meet and exceed sales quotas.
• An enterprise sales mentality — you navigate complex organizations and multi-stakeholder deals.
• The drive and adaptability to thrive at a fast-growing company.
• Bonus: Prior experience selling into hospitals, health systems, or clinical quality programs.

Why ESO

ESO is a leading data and software company at the intersection of emergency care and health systems. Our platform helps hospitals and healthcare organizations capture, analyze, and act on EMS data to improve patient outcomes. Account Managers in our Healthcare segment are integral to expanding that mission into new organizations and deeper relationships.

Interested in joining our talent community? Submit your resume and a brief note about your background. Our recruiting team reviews submissions on an ongoing basis and will reach out when a role aligned with your experience becomes available.

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. All offers are contingent upon a successful background check. ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor. This is an evergreen posting. Submission does not indicate an immediate opening. ESO is an equal opportunity employer

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