Home Care Scheduler
Visiting Angels of Knoxville
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Opportunity for advancement
- Training & development
You are highly detail-oriented and excel at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and care professionals to improve lives. RESPONSIBILITIES
- Saturdays & Sundays (remote) and Mondays (in office) required. Other days are flexible. 40 hours total
- Coordinate the use of our staff to ensure consistent quality of services for staffing needs
- Assign new clients to care professionals according to scheduling protocols
- Create and maintain schedules for all care professionals/clients
- Contact care professionals regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in clients' needs
- Maintain ongoing communication with Managers, Care Professionals & Clients regarding scheduling and changes
- High school diploma or GED
- 1-2 yrs scheduling experience preferred
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Homecare experience a plus
- Competitive compensation
- Training and support
- 401K Plan
Flexible work from home options available.
Vacancy posted 7 days ago
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