Senior Application Configuration Analyst

Senior Application Configuration Analyst

Energy

Job Description

Senior Application Configuration Analyst

Visa candidates Welcome to Apply

We are looking for an Application Configuration Analyst – ISU/CRB Billing to join our team. This position will be filled as a senior application configuration analyst, application configuration analyst or associate application configuration analyst depending on the qualifications of the selected candidate. This role is responsible for successful design, configure, test, delivery and maintenance of SAP Industry Solutions for Utilities Billing technology and initiatives. There will be opportunities to configure and test the SAP Industry Solutions for Utilities (IS/U) Billing (Consumption) components needed to support our customer and billing requirements and will work as a member of a team to integrate these systems into the overall SAP Customer Relationship Management and Billing (CR&B) solution. The successful candidate will be expected to provide guidance on how SAP IS/U Billing can be leveraged. Preferred Candidates should have SAP CR&B Utilities experience, strong SAP CRM configuration in the SAP Utilities Front Office area and team leadership experience. This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers and the communities in which they live. PSE provides an environment where all employees are valued, respected and provided with the opportunity to achieve maximum performance. We offer a comprehensive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive cafeteria-style benefits, 401(K), a company paid retirement pension plan and an employee assistance and wellness program. Gain the energy to do great things through a career with Puget Sound Energy!

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Computer Science, Industrial Engineering, Business Administration or equivalent hands-on experience.
• General IT experience: 6+ years IT experience, including several years of systems development experience in the design and development of department-wide or enterprise-wide applications.
• Detailed understanding and experience: 5+ years hands-on systems experience in modules appropriate for the job or other related functional area experience.
• Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools. Full system life cycle experience, including development lifecycle methodologies
• Advanced knowledge of Microsoft Office.
• Possesses full technical knowledge of phases of software development life cycle.
• Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude.
• Ability to facilitate interactive design and functional specification sessions.
• Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills.
• Strong analytical problem-solving and conceptual skills.
• Demonstrated project management skills for smaller to medium-sized projects.
• Must be a "team player" able to work with and influence senior management in developing and implementing new processes and enabling systems. Able to work with end user groups to define application needs and identify feasible solutions.
• Good organizational skills, with the ability to meet objectives and effectively multi-task.
• Ability to work with all levels of the organization, both technical and non-technical.
• Detailed understanding and SAP experience: 5+ years hands-on systems experience in one or more SAP modules appropriate for the job or other related functional area experience.
• Knowledge of SAP data dictionary and common SAP tables.
• Experience with at least four full life cycle implementations of SAP and experience in dynamic support environment.
• Solid experience with SAP Portal 7.x, mySAP and R/3, 4.6, or ECC 5.0/6.0, CRM architecture and proven knowledge of SAP NetWeaver platform functionality, database technologies. Proven skills in enterprise systems development.
• Deep understanding of project and software development using ASAP or Agile methodologies and processes and may assist in aligning the process with project needs.
• Knowledge of SAP data dictionary and common SAP tables.
• Experience with at least four full life cycle implementations of SAP and experience in dynamic support environment.
• Solid experience with SAP Portal 7.x, mySAP and R/3, 4.6, or ECC 5.0/6.0, CRM architecture and proven knowledge of SAP NetWeaver platform functionality, database technologies. Proven skills in enterprise systems development.
• Deep understanding of project and software development using ASAP or Agile methodologies and processes and may assist in aligning the process with project needs.

DESIRED QUALIFICATIONS:

• Ability to write complex ABAP/4 reports, debut SAP ABAP/4 code, create BDC programs to load or change data.
• Experience with Windows NT, MSProject, Microsoft Office applications, Microsoft Access, and email packages.
• Responsible for the successful design, configuration, testing, delivery and maintenance (full life cycle implementation) of SAP Industry Solutions for Utilities (IS/U) within the Customer Information Systems and Billing areas specifically.
• Functional Design and build support for capital projects for the CR&B Device management functionality and associated processes including Rates, Schemas, Operands, Variants, Rate categories, Technical Master Data (TMD).
• Production support of the SAP CRM and SAP ECC system to execute lights on activities, bug fixes, small and medium enhancements
• Translation of Business Requirements related interaction center changes
• Support for interfaces to other SAP functional areas including ISU Device Management (DM), ISU Billing (BL), Finance and Contract Administration (FICA) and externally managed interfaces for vendor-managed systems
• Direct support of any SAP RICEFW system customizations including knowledge transfer, modification, and maintenance
• Creation, maintenance or review of any necessary documents including ARIS business process flows, functional specifications, technical specifications, transports, or business technology roadmaps
• Close coordination and support for business initiatives including O&M enhancements, capital projects, steering committees and long term business roadmaps
• Deep understanding of CRM processes including Web Interfaces, SAP PI Interfaces, Web Interaction Center (WEBIC) processes, CRM Middleware Queues, as well as SAP Data Quality Manager (DQM) Address Validation processes
• Understanding of SAP CRM in a Utilities environment.
• Proficiency in maintaining interfaces with reporting systems and third party apps
5+ to 7 years experience

All your information will be kept confidential according to EEO guidelines.