NetSuite Functional Support Administrator

We're passionate about designing and delivering top-notch digital experiences for our clients - and their customers - and helping them create efficiencies using data and technology. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in. As a NetSuite Functional Support Admin, you will be responsible for front-line NetSuite functional support. This person would own day-to-day administration, user issues, troubleshooting, documentation, and reporting. Qualifications: NetSuite functional administration and production support Roles, permissions, user access, and employee/user administration Transaction troubleshooting across Finance, AP, Procurement, Inventory, Manufacturing, and Order Management Saved searches, financial reports, CSV imports, and mass updates Workflow and approval configuration and troubleshooting, especially SuiteApprovals Master-data maintenance, including customer, vendor, and employee-record cleanup SOX IT change-management controls in a publicly traded company Critical thinking to assess downstream impacts, resolve issues within the appropriate functional scope, and **escalate matters involving NetSuite edge cases, architecture, accounting, development, or control design** Strong documentation and requirements-gathering skills, including clear and concise documentation of user needs, current-state issues, decisions, configuration requirements, and testing outcomes Ability to follow stated objectives and constraints rather than defaulting to "how we have always done it" Judgment to execute the work effectively and raise better approaches or alternatives when appropriate Responsible use of generative AI, including independent validation of outputs, appropriate handling of confidential information, and no substitution of AI-generated content for functional judgment or documented analysis More about G2O: We're different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave - and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this - and have been evolving how we do it for 40 years. Individually, we bring a wealth of experience from diverse backgrounds - personally and in business. We're a diverse and passionate team of leaders and experts in technology, data analytics, design, content, and more. But we think we're best when we put our minds together. Each person brings something distinct to our team - some unique flavor to their background or their experience. That makes for stronger collaboration - and elevates the outcomes for our clients. Are you ready to collaborate to greatness with us? #J-18808-Ljbffr G2O