DMV - Compliance and Support Ops Supervisor
NCDOT
- # DMV - Compliance and Support Ops SupervisorApplylocations: Nash County, NCtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 15, 2026 (6 days left to apply)job requisition id: JR-119309**Agency**Dept of Transportation**Division**Division of Motor Vehicles**Job Classification Title**Program Supervisor I (NS)**Position Number**60030548**Grade**NC14**About Us**It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.**Description of Work**Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. \*\*The Position is located at the DMV Headquarters\*\* The Compliance and Support Operations Supervisor provides strategic leadership, oversight, and coordination of modernization, compliance, technical support, and operational initiatives within Driver Services. This position ensures operational continuity and timely execution of agency priorities through disciplined project management, cross-functional collaboration, and resource alignment across seven primary functional domains: Systems Testing; Credential Issuance and Identity Vetting; CDL and Compliance Modernization; Field Operations and Training Integration; Process Development and Deployment Coordination; Driver License Help Desk Operations; and Facial Recognition Software (FRS) Operations and Administration. The incumbent leads a multidisciplinary team responsible for planning, testing, implementing, and supporting technical and procedural solutions that strengthen statewide DMV service delivery. Responsibilities include managing complex projects and operational initiatives, monitoring performance metrics and service levels, resolving interdepartmental issues, establishing operational priorities, and ensuring alignment with agency modernization objectives and federal regulatory requirements. This position provides direct oversight of the Driver License Help Desk and Facial Recognition Software (FRS) team, ensuring timely resolution of credentialing and system-related inquiries, effective utilization of identity verification technologies, and the implementation of process improvements that enhance customer service, operational efficiency, fraud prevention, and credential integrity. The incumbent establishes procedures and controls, monitors workloads and performance trends, and coordinates system enhancements and issue resolution activities. The Compliance and Support Operations Supervisor serves as the primary liaison between Driver Services, the Information Technology Department, System Application teams, and vendor partners on technology-related matters impacting supported functions. The position coordinates system testing and deployments, prioritizes system enhancements and defect resolutions, monitors application performance, and ensures corrective actions are implemented efficiently to maintain secure, reliable, and consistent service delivery across North Carolina's credentialing program.**Knowledge Skills and Abilities/Management Preferences**Salary Grade and Salary Range: NC17 $60,881-$106,544**Management prefers applicants with the following:*** Experience initiating and implementing administrative programs, procedures, and evaluating their effectiveness.* Experience establishing, applying, and interpreting a wide range of policies, procedures and/or laws.* Knowledge of NC DMV Laws (Chapter 20), rules, regulations, and statutes related to motor vehicles.* Knowledge of management principles, techniques, practices, and consistent project management skills.* Experience setting priorities, strategic planning and goal setting.**Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Bachelor’s degree from an appropriately accredited institution and five (5) years of experience related to the area of assignment, or an equivalent combination of training and experience.**It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.**
- J-18808-Ljbffr NCDOT
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the DMV - Compliance and Support Ops Supervisor in Raleigh, NC vacancy
- The NC Department of Transportation, Division of Motor Vehicles, seeks a Compliance and Support Operations Supervisor in Nash County, NC. The role leads modernization, compliance, and technical support across seven domains and oversees the Driver License Help Desk and...Suggested
- Vaya Health is seeking a Project Manager to oversee and support strategic initiatives from a remote, home-based position. The individual will coordinate with various stakeholders including internal leadership and community partners. They will be responsible for project...SuggestedRemote jobWork from home
- The North Carolina Department of Transportation is seeking a Compliance and Support Operations Supervisor in NC to lead modernization, compliance, and operational initiatives within Driver Services. You will coordinate testing, deployments, and process improvements while...Suggested
$15 - $17.5 per hour
Savista, LLC in Raleigh, North Carolina, seeks a Support Specialist to assist client operations by retrieving medical records and ensuring compliance with HIPAA guidelines. This role demands diligence in maintaining patient confidentiality and effective communication with...SuggestedHourly payWork at office- ...A leading healthcare organization in Raleigh, North Carolina, is seeking a passionate Family Peer Support Supervisor. In this role, you will lead a team, oversee family programs, and help families navigate systems for children with behavioral health challenges. Required...Suggested
Towson MD
Raleigh, NC21 hours ago - ## Direct Support Supervisor/Rockcreek/1st/FT/32.5Applyremote type: On-sitelocations: Winston Salem, NCtime type: Full timeposted on: Posted Todayjob requisition id: R60279**We are hiring for:**Direct Support Supervisor/Rockcreek/1st/FT/32.5**Type:**RegularIf you are a...Full timeContract workFlexible hours
- Building Bridges for Families - Family Peer Support Supervisor Needed Make a Difference in North Carolina Communities! Are you passionate about helping families thrive and achieve their goals? Do you want to work for an organization that values empowerment, education,...Full time
- ...Applications Coordinator will manage application workflows, coordinate with offshore teams, and ensure HIPAA compliance while delivering high-quality support. The position emphasizes collaboration with client stakeholders, documentation, and incident/resolution management...Flexible hours
- Atlantic Medical Management (AMM) seeks a Regulatory Affairs Assistant to support the Regulatory Affairs/Compliance department. The role maintains internal regulatory procedures related to exclusion screenings, employee user accounts, provider directory listings, and other...Work at office
- Job Description Provide administrative support for the Commercial banking team within the region to ensure a consistent level of customer... ...and services, and assist with loan documentation. Follow compliance guidelines for Business accounts to minimize risk. Serve as a...Work experience placementWork at office
- Carterbankandtrust is seeking a candidate to provide administrative support for its Commercial banking team in Raleigh, North Carolina.... ...relationships, and assisting with loan documentation and compliance with regulatory guidelines. The ideal applicant will need strong...
- RHA Health Services, LLC is looking for a Direct Support Supervisor in Winston Salem, NC. This position involves supervising staff and managing... ...activities for direct support employees, ensuring training compliance, and resolving employee issues. A High School Diploma is...
$865 - $1,195 per week
...Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate...Remote workWork from homeFlexible hoursAmerican Logistics Authority
Raleigh, NC2 days ago$25k - $75k
A customer service-focused company is seeking a dependable Customer Support Coordinator to assist clients and manage service-related activities in a remote environment. The role emphasizes strong communication and organizational skills, with responsibilities including responding...Remote workFlexible hoursMedium
Raleigh, NC3 days ago$865 - $1,195 per week
A logistics company is seeking a Transportation Support Coordinator to work remotely. This role involves assisting drivers and dispatchers with scheduling and communication to ensure seamless freight movement. Ideal candidates will have strong communication and organizational...Remote workAmerican Logistics Authority
Raleigh, NC4 days ago$52.5k - $104.5k
...What the Operations Support Manager does at Worldwide This role helps enable communication, collaboration, and strategy execution across the assigned Business Unit, supporting the Therapeutic Area Lead (TAL) in achieving business objectives and managing day‑to‑day operations...Contract workWorldwideWorldwide Clinical Trials
Raleigh, NC1 day ago$13 per hour
...which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures...Hourly payFull timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- ...staffing and roadmap Own incident communication and major-incident coordination What We're Looking For 5+ years in service desk or IT support, with 2+ years managing a team Strong grounding in ITSM fundamentals (ITIL concepts, ticketing, SLA management, escalation design)...Shift work3 days per week
- The Clearing House is seeking a Director, Application Support in North Carolina to manage the CHIPS Application Support Team. The role focuses on ensuring platform support and payment systems deliver expected services, along with managing support resources and operational...Full time
- Placement Support Coordinator NC Foster Care Healthy Blue Care Together CFSP Join to apply for the Placement Support Coordinator NC Foster Care Healthy Blue Care Together CFSP role at Elevance Health Placement Support Coordinator NC Foster Care Healthy Blue Care Together...Full timeTemporary workPart timeWork at officeLocal areaWork from home1 day per week
- Description Duncan-Parnell is seeking a strategic, customer-focused leader to oversee and evolve its Geospatial Support, Training, Professional Services, and Technology Enablement division. This role leads a multi-disciplinary team responsible for technical support, workflow...
- A travel agency is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel inquiries, coordinating details, and maintaining communication throughout the planning...Remote jobFlexible hours
- We are seeking a Travel Experience Support Coordinator to help clients prepare for their travel experiences. This role focuses on providing guidance and ensuring a smooth and organized process. Key Responsibilities Communicate with clients via phone, email, and messaging...Remote job
- Baker Donelson in Raleigh, NC is seeking a detail-oriented Legal Support Coordinator to support attorneys in labor, employment, and litigation. The role requires five years of law firm experience and familiarity with North Carolina court procedures. Responsibilities include...Monday to Friday
- DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity in Raleigh, NC. This onsite role requires hands-on IT support, deployment, and incident management across hardware, software, printers, and networking. Travel may be required and...Long term contract
- ...Donelson Bearman Caldwell & Berkowitz, PC has an opening for a Legal Support Coordinator in its Raleigh, NC office. We are seeking a detail... ...external parties to gather information and documents; ensure compliance with deadlines and filing requirements. Qualifications At...Hourly payWork at officeLocal areaMonday to Friday
- Arts In Wilmington is looking for a User Support Specialist in North Carolina. This position leads a technical resource team to resolve IT incidents and problems efficiently while potentially allowing for hybrid remote work. The ideal candidate has a bachelor's degree in...Remote job
- ...Performance standardization and mentorship: establish KPIs, provide training and coaching, and cultivate a high‑performing team. Compliance and risk management: interpret federal, state, and university fiscal policies, serve as first escalation point for high‑risk...Permanent employmentTemporary workWork at office
- ...faculty, and departmental leadership, providing cradle‑to‑grave support tailored to the unique research nuances of their assigned... ...management, process optimization, Service‑Level Agreement (SLA) compliance, and high‑level regulatory exception management. Personnel Leadership...Permanent employmentWork at officeMonday to FridayFlexible hours
- ...value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities....Work at officeLocal area
RH-USA Inc
Raleigh, NC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to DMV - Compliance and Support Ops Supervisor. Be the first to apply!
Related searches
- regulatory affairs director Raleigh, NC
- senior regulatory manager Raleigh, NC
- senior director regulatory affairs Raleigh, NC
- compliance director Raleigh, NC
- quality regulatory manager Raleigh, NC
- regulatory affairs manager pharmaceutical Raleigh, NC
- regulatory manager Raleigh, NC
- regulatory & compliance manager Raleigh, NC
- director global regulatory affairs Raleigh, NC
- head compliance Raleigh, NC