Manager Clinical Services Medical Telemetry
Health eCareers
At Snoqualmie Valley Health, we're not just in the business of healthcare; we're in the business of empowering our community to live boldly and live well. Our commitment to excellence and innovation calls for team members who will build trust, obsess over excellence, lead innovation, and deepen connections within our community. We are guided by our core values, and we're looking for someone who can embody those principles as part of our dynamic and growing team. Located in a trailblazing, adventure-loving town at the base of the Cascades, Snoqualmie Valley Health is an independent public hospital district serving a vibrant community that thrives on both adventure and connection. This is more than a job-it's an opportunity to be part of something bigger. Job Title: Medical Unit Nurse Manager (RN Manager Medical Telemetry) Position Summary: The Nurse Manager is responsible for the leadership, coordination, and operational management of a 25-bed Medical Telemetry Unit with a Swing bed program. This role ensures the delivery of safe, high-quality, patient-centered care while supporting staff development, regulatory compliance, and operational efficiency. The Nurse Manager fosters a culture aligned with our core values-Build Trust, Obsess Over Excellence, Lead Innovation, and Deepen Connections-and promotes an environment where patients, families, and care teams feel respected, supported, and empowered. Key Responsibilities Clinical Leadership Provide leadership and oversight for daily clinical operations of the Medical Telemetry Unit. Ensure delivery of safe, evidence-based, patient-centered care for patients transitioning from acute care to rehabilitation or skilled nursing services. Monitor patient outcomes, quality indicators, and regulatory compliance. Serve as a clinical resource and mentor for nursing staff and interdisciplinary team members. Staff Leadership & Development Recruit, hire, onboard, coach, and evaluate nursing staff. Promote professional growth through education, competency validation, and performance feedback. Foster a collaborative, respectful, and accountable team culture. Manage staffing schedules to ensure appropriate patient-to-staff ratios and quality care delivery. Delivers timely coaching, feedback, and corrective action to support team performance and support organizational policies. Operational Management Oversee unit budgets, resource utilization, and supply management, contributing to the great financial sustainability of the organization. Oversight of Case Management team and processes. Ensure compliance with state, federal, and accreditation standards for acute care and swing bed programs. Collaborate with interdisciplinary teams including therapy, physicians, and support services to coordinate patient care. Quality & Performance Improvement Contribute to and Lead quality improvement initiatives aimed at improving patient outcomes, safety, and patient experience. Monitor metrics such as falls, infections, readmissions, and patient satisfaction. Implement best practices when opportunities for improvement are identified. Living Our Values Build Trust Demonstrate integrity, transparency, and compassion in leadership and clinical decision-making. Foster a psychologically safe environment where staff feel heard, respected, and supported. Maintain open communication with patients, families, and the care team. Obsess Over Excellence Maintain high standards of clinical care and operational performance. Champion continuous improvement through evidence-based practice and performance monitoring. Encourage accountability and professional excellence across the team. Lead Innovation Identify opportunities to improve patient care, workflows, and staff engagement through creative and agile solutions. Support the adoption of new technologies, care models, and best practices that enhance outcomes and efficiency. Deepen Connections Strengthen relationships with patients, families, community partners, and interdisciplinary teams. Promote compassionate care that honors the dignity and goals of each patient. Collaborate with community resources to ensure successful transitions of care. Qualifications: Required Education: Bachelor's degree in nursing Preferred Education: Master's degree in nursing Required Licensure: Washington State RN License Specialty Certification: BLS required, ACLS preferred Required Experience: Three to five years of progressive population-specific and/or clinical experience required. Skills & Competencies Strong leadership, communication, and conflict resolution skills. Knowledge of swing bed regulations, skilled nursing care standards, and quality metrics. Ability to manage multiple priorities and lead interdisciplinary teams. Commitment to patient-centered care and staff engagement. Work Environment: Office and clinical settings with potential exposure to patient care areas. Flexibility to work extended hours as needed. Physical Demands: Ability to work in a fast-paced environment and handle multiple priorities. Work is performed in a clinical hospital environment with frequent walking, standing, and interaction with patients, families, and staff. May require occasional lifting, bending, and responding to patient care situations. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. BENEFITS: We believe in taking care of those who take care of our community. We're proud to offer a comprehensive benefits package that puts your health and well-being first. With our flexible medical plan, you'll have access to multiple in-network tiers, including top-quality care from Snoqualmie Valley Health, Eastside Health, and First Choice/First Health providers. The best part? Anyone covered under our plan can receive care at SVH at no cost! It's all about giving you the options and support you need to experience life's great adventures. Medical Dental Vision Pharmacy Health Reimbursement Account (HRA) Life and AD&D Retirement Plan Employee Assistance Program (EAP) Flexible Spending Account (FSA) Travel Assistance & ID Theft Protection Pet Insurance Other Voluntary Benefits Benefit Eligibility Requirements - Employees regularly scheduled at least 20 hours per week. Employee Dependents - Your legal spouse or domestic partner; dependent children until age 26. Waiting Period - 1st of the month from the date of hire.
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