Clinic Office Manager- Internal & Family Med ​& Pulmonary

Job Description

Job Description

???? Lead the Team That Keeps Our Clinics Running Smoothly. Clinic Office Manager - Internal Medicine, Family Medicine & Pulmonary

Gateway Regional Medical Center | Physician Clinics | Granite City, IL

???? Pay Range: $25.71 - $38.56 per hour ⏰ Schedule: Full-Time | Monday-Friday Lead with Purpose. Support Exceptional Patient Care.

At Gateway Regional Medical Center , exceptional patient experiences begin with strong leadership. We're seeking an experienced and motivated Clinic Office Manager to oversee the daily operations of our Internal Medicine, Family Medicine, and Pulmonary Clinics .

In this role, you'll lead a dedicated team of clinical and administrative professionals while ensuring efficient operations, exceptional customer service, and high-quality patient care. If you're passionate about leadership, process improvement, and creating a positive experience for both patients and staff, we'd love to have you join our growing physician practice network.

❤️ Why Choose Gateway Regional Medical Center?Competitive Pay

???? Earn $25.71 - $38.56 per hour

Outstanding Benefits

• Medical, Dental & Vision Insurance View Guide
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Life Insurance & Disability Coverage

A Leadership Opportunity That Makes a Difference

• Lead multiple busy outpatient specialty clinics
• Collaborate with physicians, advanced practice providers, and executive leadership
• Opportunities for professional growth and advancement
• Supportive, team-oriented culture
• Monday-Friday schedule with work-life balance
• Serve a community where you can truly make a lasting impact.

What You'll Do

As the Clinic Office Manager , you'll oversee the daily operations of multiple physician practices while ensuring exceptional patient experiences and efficient clinic performance.

Your responsibilities will include:

???? Supervising and supporting front office, clinical support, and administrative staff across Internal Medicine, Family Medicine, and Pulmonary clinics

???? Managing clinic workflows, provider schedules, staffing, and daily operations to maximize efficiency and patient access

???? Monitoring key performance indicators, productivity, patient satisfaction, and operational goals

???? Partnering with physicians and advanced practice providers to improve workflow, communication, and patient outcomes

???? Assisting with staff recruitment, onboarding, training, coaching, scheduling, and performance management

???? Ensuring compliance with regulatory requirements, HIPAA standards, clinic policies, and quality initiatives

???? Supporting budget management, supply ordering, inventory control, and resource utilization

????️ Utilizing the electronic medical record (EMR) and practice management systems to support efficient operations

???? Promoting a culture of teamwork, accountability, professionalism, and exceptional customer service

What We're Looking For

✔ Associate's degree required; Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred

✔ Previous leadership or supervisory experience in a medical office, physician practice, or ambulatory healthcare setting required

✔ Strong knowledge of medical office operations, scheduling, insurance verification, patient registration, and healthcare workflows

✔ Experience with electronic medical record (EMR) systems and Microsoft Office applications

✔ Excellent leadership, communication, problem-solving, and organizational skills

✔ Ability to manage multiple priorities while fostering a positive, patient-centered environment

✔ Commitment to continuous improvement and delivering exceptional customer service

Why Your Work Matters

Every successful clinic depends on strong leadership behind the scenes.

As the Clinic Office Manager , you'll empower your team to provide exceptional service while creating an environment where patients receive timely, compassionate, and coordinated care. Your leadership will improve efficiency, strengthen employee engagement, and enhance the experience of every patient who walks through our doors.

At Gateway Regional Medical Center, you'll have the opportunity to build high-performing teams, support outstanding providers, and make a lasting impact on the health of our community.

???? Ready to Lead a Team That Makes a Difference?

If you're looking for a rewarding leadership opportunity where your expertise, collaboration, and commitment to excellence will shape the future of outpatient care, Gateway Regional Medical Center is the place for you.

Apply today and become part of a leadership team dedicated to delivering exceptional patient care and strengthening the communities we proudly serve.