Procurement & Dispatch Coordinator

Job Description

About Us

Founded in 1966, The Ruby Company is a national produce distribution and supply company that connects growers with commercial purchasers. We deliver consistent value through reliable performance, transparent business practices, and long-term partnerships.

We are seeking motivated, resourceful professionals who want to contribute in a collaborative, entrepreneurial environment. Team members work across functions to strengthen customer and grower relationships, improve execution, and support the company’s continued growth.

Position Overview

The Procurement & Dispatch Coordinator supports purchasing, order execution, pricing, and customer account management across multiple markets and distribution centers. Working closely with sales, logistics, accounting, customers, and vendors, this role helps maintain order accuracy, resolve issues promptly, and support informed purchasing decisions. This position may require travel up to 15%.

Key Responsibilities

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• Develop procurement and replenishment strategies for multiple customers, markets, and distribution centers using industry expertise and customer- and vendor-specific knowledge.
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• Support procurement and sales teams in making purchasing decisions based on commodity-market conditions, product availability, and pricing.
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• Manage daily order processing for strategic customers and maintain accurate, timely order and account records.
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• Analyze operational data and translate findings into clear, actionable updates for internal teams.
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• Process product passings, confirmations, customer requests, and pricing-related files accurately and on schedule.
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• Maintain free on board (FOB) pricing and coordinate pricing updates as needed.
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• Respond to vendor and customer inquiries, identify discrepancies, and coordinate timely resolution before issues affect customers or deliveries.
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• Partner with accounting to prepare and review customer and vendor settlements, reconcile accounts, research discrepancies, and resolve losses, credits, and related adjustments.
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• Coordinate with sales, logistics, and accounting teams to support accurate account management, uninterrupted product flow, and effective issue resolution.
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Required Qualifications

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• Relevant experience in procurement, order management, logistics, customer account management, or a related operational function.
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• Professional, prompt, and polished written and verbal communication skills.
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• Strong negotiation and relationship-building skills.
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• Proficiency with data entry, business systems, and spreadsheet-based analysis, with the ability to learn new systems and processes.
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• Basic accounting knowledge, including familiarity with settlements, account reconciliations, credits, adjustments, and discrepancy resolution.
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• Ability to identify and resolve problems independently using sound judgment.
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• Demonstrated accuracy, thoroughness, and dependability in a fast-paced environment.
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• Ability to manage priorities independently, collaborate effectively, and follow issues through resolution.
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• Ability to thrive in an entrepreneurial environment with evolving priorities and processes.
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• Ability and willingness to travel up to 15%.
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• Must be legally authorized to work in the United States on a permanent basis without current or future employer sponsorship.
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Preferred Qualifications

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• Experience in produce, food distribution, logistics, commodities, or a related industry.
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• Bachelor’s degree or equivalent relevant professional experience.
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Benefits and Perks

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• Competitive base salary and performance-based bonus opportunity.
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• Health benefits (medical, dental, vision).
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• 401(k) plan with company matching that is immediately vested.
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• Collaborative, fast-paced work environment.
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• Opportunities to expand responsibilities and develop within the organization.
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• Casual dress code.
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• Direct access to and regular engagement with company leadership.
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Compensation

This position offers a competitive base salary and eligibility for performance-based bonuses. Compensation will be based on relevant experience, skills, and work location.