Customer Service Representative
$38k - $41kCreative Financial Staffing
JOB DESCRIPTION JOB TITLE: Customer Service Representative
SALARY: $38,000 to $41,000, DOE SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service.
DUTIES AND RESPONSIBILITIES:
EB-1147888695
SALARY: $38,000 to $41,000, DOE SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service.
DUTIES AND RESPONSIBILITIES:
- Answers contract holder inquiries via phone and/ or email
- Makes clear detailed notes in system concerning contract holder inquiries
- Works closely with Claims Payment, and Contract Administration departments to obtain information to assist the contract holder
- Explain procedures to contract holders including but not limited to: How to begin a claim; current claim status and/ or explain address requests; processes requests; for reprints of confirmation letters
- One to two years related customer service experience
- Ability to understand and follow written and verbal instructions
EB-1147888695
Vacancy posted 4 days ago
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