Volunteer Operations Specialist

Job Description

Job Description

Who We Are

Hi, we're the Mid-Ohio Food Collective (MOFC). Yes, we're a foodbank and collect and distribute an impressive amount of food, but that's not all. We're also a group of passionate individuals dedicated to exploring new ideas to tackle tough social issues from food insecurity to poverty to health as a whole. So when life happens, we're here for our neighbors that need us.

The Mid-Ohio Food Collective (MOFC) is looking for a Volunteer Operations Specialist to assist our volunteers in learning and performing food recovery and packing tasks, while providing a quality experience that encourages people to want to come back and volunteer at MOFC.

• Trains volunteers on how to inspect and package products based on various project objectives.
• Supports volunteers throughout the duration of work shifts by moving product, dismissing for break, answering questions.
• Follows SOPs, safety policies, and inventory control guidelines to ensure safe and accurate outcomes.
• Sets up volunteer projects according to the Tentative Project Schedule.
• Maintains clean and organized workspaces.
• Cross-trains and assists in Volunteer Check-In.
• Unloads product and supplies as needed.
• Maintains supply inventory for daily project use.
• Helps create a volunteer-friendly environment.
• Participates in volunteer recognition and appreciation activities.

Education and Certifications: High School Diploma/GED required. Food Safety certified or must be willing/able to receive such certification from MOFC. Certification to operate an electric pallet jack, stand-up and sit-down forklift or must be willing/able to become certified on such equipment during the first 90 days of employment.

Experience: Minimum of one year of experience in a distribution center. Working knowledge of reclamation principles and procedures. Knowledge of Microsoft Office software.

Skills/Competencies: Good verbal & written communication skills. Good time management and prioritization skills. Ability to work effectively and efficiently both independently and in a team environment. Ability to interact and instruct diverse audiences. Excellent customer service skills.

Hours are 7:30am - 4pm (Monday through Friday). 

This job posting is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Mid-Ohio Food Collective is a Drug-Free Workplace.

Mid-Ohio Food Collective's pre-employment Drug Screen includes testing for marijuana (THC). Although marijuana may be legal under certain state laws, it remains an illegal substance under federal regulation and therefore our policy as well. A positive test result for marijuana will be treated the same as a positive result for any other illegal, non-prescribed, or unauthorized controlled substance.