Medical Office Manager

Join a Leader in Home HealthcareAt Rotech Healthcare Inc., we're more than a medical equipment provider—we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.Explore more about our mission and services at Rotech.com.Location Manager – Home Healthcare OperationsRotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.Essential Job Duties and ResponsibilitiesManage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.Maintain strong relationships with referral sources, physicians, and healthcare partners.Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.Conduct staff training, performance evaluations, and succession planning.Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).Collaborate with regional leadership and corporate departments to meet strategic goals.Participate in quality improvement initiatives and JCAHO compliance programs.May assist with deliveries, on-call coverage, and patient support as needed.Why Join Rotech?Be part of a national leader in home respiratory and medical equipment services.Lead a team that makes a real difference in patients' lives.Enjoy competitive compensation, bonus opportunities, and comprehensive benefits.Grow your career in a supportive, mission-driven environment.Ready to lead with impact? Apply today and help us deliver care that starts at home.Employment is contingent onBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or ExperienceHigh school diploma or GED equivalentState-Specific Requirements:Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related fieldNorth Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programsWyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributorPreferred Education and/or ExperienceBachelor's degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)Experience with medical equipment, respiratory therapy, or DME servicesFamiliarity with medical billing, insurance reimbursement, and regulatory complianceBackground in healthcare administration or medical record managementAt least four years of related work experienceWorking knowledge of medical terminologySkills and CompetenciesStrong attention to detail and ability to multi-task effectivelyExcellent verbal and written communication skills in EnglishAbility to interpret and respond to various forms of communication (verbal, written, visual)Maintain confidentiality and handle sensitive information with discretionDemonstrated problem-solving, time management, and organizational skillsCapable of working independently and collaboratively within a teamTechnical ProficiencyProficient in Microsoft Office (Outlook, Word, Excel)Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)Physical RequirementsAbility to lift and transport equipment as neededMay be required to drive a company vehicle, participate in on-call rotations, and make home deliveriesMust be able to sit, stand, walk, talk, and listen for extended periodsRequires close vision for reading small print on screens and paperworkBenefitsGenerous paid time off and paid holidaysOvertime pay for non-exempt positions (as applicable)Commission for Account ExecutivesBonus and incentive opportunitiesFixed and variable car reimbursement for Area Managers and Account ExecutivesCar, mileage, and telephone reimbursement (as applicable)Employee discount and recognition programsEmployee Assistance Program (EAP)401(k), HSA, and FSA/Dependent Care FSAMedical, prescription, dental, and vision coverageLife insurance, disability, accidental death, identity protection, and legal servicesMeru Health mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings Solutions programsHepatitis B (HEPB) and TB vaccinationsMake the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.