Office Coordinator / Inside Sales Assistant - Manufacturing Company

Job Description

Job Description

Benefits:

• Holidays Paid Off
• Health insurance
• Paid time off

We are growing manufacturing company seeking a motivated and detail-oriented Office Coordinator / Inside Sales Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing customer interfacing, account management, and comprehensive administrative support and data entry. This role involves sales and collection, and therefore requires strong communication skills to effectively convey product and service information to customers.

The ideal candidate will possess detailed organizational skills, proactive attitude, and the ability to manage multiple tasks efficiently. This position is perfect for someone who thrives in a dynamic environment and enjoys contributing to the overall success of the organization. Familiarity with ERP Manufacturing software is strongly preferred.

Responsibilities

• Manage daily office operations, including taking sales calls, preparing sales quotes and invoices, scheduling appointments and maintaining calendars.
• Answer phone calls with friendliness and professionalism, demonstrating excellent phone etiquette while addressing inquiries or directing calls appropriately.
• Provide sales quotes and sales order and manage / track sales and collection efforts.
• Build and maintain relationships with customers, act as a primary contact for customer concerns, inquiries, and feedback.
• Provide administrative support such as account management, filing, data entry, and document management.
• Utilize Microsoft Office to create and edit documents, spreadsheets, and presentations.
• Maintain front desk operations, greeting visitors and managing incoming correspondence.
• Organize and maintain office supplies and equipment, ensuring that all necessary materials are readily available.
• Support office management tasks by implementing efficient administrative processes and procedures.

Experience

• Proven experience in front office positions, including sales representative positions and administrative roles or similar positions, is preferred.
• High school diploma/GED required, Associates degree or administrative training is preferred
• Experience with ERP Manufacturing software is strongly preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) with emphasis on strong Excel proficiency.
• Strong organizational skills with the ability to prioritize tasks effectively and to handle multiple tasks throughout the day.
• Excellent written and verbal communication skills with a keen eye for detail.
• A friendly demeanor and great interpersonal skills.
• Familiarity with basic office management practices is a plus.
• Self-motivated with an ability to work independently as well as collaboratively within a team environment.

If you are looking for an opportunity to grow your career in a supportive environment with a company that, itself, is growing rapidly, we encourage you to apply for this rewarding position as Front Office Sales Coordinator / Administrative Assistant.