Service Desk Specialist
CBTS
Service Desk SpecialistIndustry: ManufacturingLocation: Factory / manufacturing environmentLevel: Level 2-3 SupportCore ResponsibilitiesTechnical SupportInvolved in Incident, Problem and Service Request Management.Provide workarounds and solutions based on Service Level Objectives.Deskside and remote support required within Factory environment.Support Microsoft operating systems, Zebra label printers, and Zebra barcode scanners.In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst.Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact.Refers more complex problems to problem managers and/or senior level.Participate in new IM&T Service testing, deployment and stabilization.Maintain and stays current with evolving Information technology.CommunicationClarify tickets logged with requesters and communicate about resolution progress.Ensure satisfactory customer service and prompt response times to the requesters.Share her/his support knowledge with peers in the same team and maintain associated documentation.Communicate with user community to provide the status of open problems and the changes associated with new solutions.Escalate significant issues or outages to the management.Develop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction.Information SecurityEnsure security rules implementation as per the policies.QualificationsAcademic BackgroundCertification/Training in the assigned area will be an added advantage.Professional ExperienceMinimum 2 years of experience in domain of expertise.Technical SkillsExtensive knowledge in domain of expertise.Strong knowledge of Microsoft based operating systems.General knowledge of IT infrastructure: LAN, WAN, Windows servers, Active Directory.Good knowledge of informatics hardware (PC, Printer, scanner, smartphones etc.).Role DetailsEnvironmentLevel 2-3 Support functionsFactory / manufacturing environment, focused on hardware supportMostly Windows environment, basic troubleshootingGoogle mailAutomationLabel printersMost systems in-houseHard hat and steel toe shoes requiredNot a lot of phone support or call-insScheduleMonday through Friday, 8-5pmNo regular OTOccasional late night supportDelivery center available for weekends; rarely need for help on a SaturdayTraining & Expectations2-week training periodNeed to be motivated to support task list
- ...Service Desk SpecialistIndustry: ManufacturingLocation: Factory / manufacturing environmentLevel: Level 2-3 SupportCore ResponsibilitiesTechnical SupportInvolved in Incident, Problem and Service Request Management.Provide workarounds and solutions based on Service Level...SuggestedRemote workNight shiftWeekend work
CBTS
Lake Hiawatha, NJ3 days ago - ...Business Systems We're a growing Managed Service Provider (MSP) based in Whippany, NJ, delivering... ...base across the region. We're not a help desk churn‑and‑burn shop — we're a tight‑knit... .... Position Summary The Service Desk Specialist I is a developing technical contributor...SuggestedRemote work
- Atlantic Health System in Morristown, NJ seeks a patient services administrator to handle phones, greet patients, schedule appointments, and update demographics in the EMR. The role includes verifying insurance, collecting co-pays, and processing pre-authorizations and...SuggestedWork at office
- Paul Miller Audi in Parsippany, NJ is hiring for an administrative role within the service department. You'll handle repair order data entry, billing support, cash handling, and office duties to keep the service flow smooth. We value neat appearance, reliable communication...SuggestedWork at office
- DoubleTree Newark Airport, part of Crescent Hotels & Resorts, is seeking a Guest Services Agent in Newark, NJ. You will greet and register guests, assist with check-out, and help ensure a smooth experience in a busy hotel environment. Responsibilities include inputting...SuggestedLocal area
- Summit Health Management is seeking an organized front desk/clerical associate to support patient registration, scheduling, and billing... ...a patient-centric approach. The role emphasizes strong customer service, English communication, and familiarity with EHR/Practice...
$100 - $109 per hour
...Job Description Job Description Job Title: Senior Service Now Leader Job Id: 26-04451 Location: Newark, NJ (Hybrid 3 days... ...operations teams. Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications 7...Hourly payContract workSunrise Systems Inc
Newark, NJ19 days ago$18 - $22 per hour
...Overview Position: Patient Service Specialist Location: East Hanover, NJ Type of Employment: Full time Schedule: Weekdays - 9am to 5pm Compensation... ...to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist,...Full timeWeekday workKessler Rehabilitation Center
East Hanover, NJ3 days ago- ...Patient Service SpecialistWhen patients enter our outpatient physical therapy center in East Hanover, we... ...an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business...Full time
Select Medical
East Hanover, NJ2 days ago $165k - $185k
...accommodation or an alternative application process. Associate Director, Service Delivery Information Technology Regular Full-Time Director New... ...technology Experience with ITSM platforms and service desk workflows ITIL 4 Foundation or equivalent service management certification...Full timeWork at officeLocal areaFlexible hours3 days per weekEarly shift- ...Everleap Fertility has a need for a Front Desk/Patient Services Coordinator for our Morristown, NJ location. This is a full-time role working... ...supply needs to supervisor. Support Clinical Operations Specialist and New Patient Service Coordinator when necessary....Full timeWork at officeMonday to FridayFlexible hours
Everleap Fertility
Morristown, NJ8 days ago - Opensity Solutions is seeking a Service Specialist to deliver on-site administrative and operational support in a client office environment. You will manage mail, copy/print production, reception, hospitality, and facilities tasks while ensuring a professional and welcoming...Work at office
$65k - $82.65k
...knowledge you've gained, and the personal interests that shape who you are. Position Overview Backfill for an existing Service Reliability Specialist position supporting incident leadership, root cause analysis, problem management, process governance, and cross-...Full timeWork at officeLocal areaVisa sponsorshipFlexible hours- Atlantic Health in Morristown, NJ, is seeking a dedicated food service team member to prepare and serve meals for patients and visitors. You will assemble, deliver, and restock meal trays, while interacting with patients and maintaining safety and quality standards. Responsibilities...
- Atlantic Health System in Morristown, NJ seeks a hospital food service teammate responsible for preparing and serving foods in patient care areas and dining rooms. You will assemble and deliver meal trays, restock stations, and assist in tray line operations. You will interact...
$21.07 - $28.04 per hour
...exists only when business needs warrant it and must be approved by the Regional Director. This position reports directly to Managed Services Site Leadership, depending on site personnel configuration. Job Duties and Responsibilities Follows Ricoh Service Excellence...Hourly payWork at office- Novartis is seeking a Case Manager (Care Navigator 2) to serve as the primary contact for patients and healthcare professionals during the initiation of treatment. You will guide onboarding, insurance verification, financial assistance, and ongoing support, collaborating...Remote job
$21.43 per hour
...Solutions is the largest tech‑enabled managed services organization serving leading law firms,... ...do best. Job Description The Service Specialist at Opensity Solutions is responsible for... ...manner. Assist with general front desk operations and visitor management as required...Hourly payWork at officeFlexible hours$85k - $100k
...$100,000 per yearWork Schedule: 4 Days In-OfficePosition OverviewWe are seeking a highly organized and client-focused Client Service Specialist to join our growing wealth management team in New York City. This role serves as a primary point of contact for high-net-worth...Work at officeTalent Mappers
Whippany, NJ3 days ago- ...Morgan Stanley in Morristown, NJ seeks a Registered Client Service Associate to provide exceptional service and support Financial Advisors and Private Wealth Advisors. You will help cultivate client relationships, process money movements, and maintain accurate profile...
Morgan Stanley
Convent Station, NJ2 days ago $50k - $65k
...Immediate Interview & hire opportunity Job Title: Junior CSM (Client Services Manager) Employer: Pyramid Consulting Inc. Work Location: Morristown, NJ (Hybrid 3 to 4 days from office) Education: Bachelor's degree Domain: Banking & Financial Services...Work at officeImmediate startPyramid Consulting, Inc
Convent Station, NJ11 days ago$70k - $80k
...construction, bridge, and DSCR loans. We move quickly and expect the same from our team. Position Summary We're hiring a Loan Servicing Specialist to support the day-to-day servicing of a fast-growing loan portfolio. This role owns the operational side of the loan after...Full timeWork at officeMonday to FridayFlexible hours- Tailor Ridge Capital Management, LLC is seeking a Loan Servicing Specialist to own the day-to-day servicing of a growing loan portfolio. You will oversee onboarding, draw processing, payoff statements, payment posting, reconciliations, and occasional direct borrower contact...Work at office
- Canon Business Process Services, Inc. in Morristown, NJ seeks a Mailroom/Administrative Associate under general supervision to manage mail, packages, and interoffice correspondence, with potential copy center duties, reception, and hospitality support. The role emphasizes...Work at office
- Join Valley Bank's talent pipeline for current and future Client Service Specialist opportunities in New Jersey, New York, Chicago, IL, and St. Petersburg, FL. Apply to be considered for both current openings and future roles as they become available. Please note that...Work at office
- Western Pest Services is seeking a Customer Service Representative in Parsippany, NJ to act as the link between customers and service technicians. You will coordinate schedules, resolve issues, respond to inquiries, and communicate with field operations. The role offers...
- Corient Services LLC is seeking a detail-oriented client services professional to act as a central contact for client requests, coordinating between clients, advisors, and support teams. You will manage daily communications, data input, and portfolio reporting to ensure...Work at office
- Valley is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a...
- ...initiatives. Strong communication, organization, and proficiency with MS Office and Excel are essential. You will collaborate across teams to deliver superior service in a fast-paced environment and help implement client-ready plans and proposals. #J-18808-Ljbffr Morgan-Stanley
- ...Stanley is seeking a Wealth Management Associate to support Financial Advisors and Private Wealth Advisors in a high-volume client-service role based in Morristown, NJ. You will help coordinate client meetings, manage follow-ups, and assist with digital tools and marketing...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Specialist. Be the first to apply!
- community services specialist Whippany, NJ
- honda service advisor Whippany, NJ
- court services officer Whippany, NJ
- guest services associate Whippany, NJ
- human services specialist Whippany, NJ
- environmental service worker Whippany, NJ
- toyota service advisor Whippany, NJ
- service administrator Whippany, NJ
- health services administrator Whippany, NJ
- service advisors Whippany, NJ