Customer Service Specialist
$59k - $66kAlphabe Insight
Customer Service Specialist
At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
- Resolve customer concerns and issues with accuracy and efficiency
- Maintain a thorough knowledge of our property offerings and processes
- Document interactions, feedback, and resolutions in company systems
- Collaborate with internal departments to ensure a seamless customer experience
- Assist with administrative tasks related to client accounts and support requests
Qualifications
High school diploma or equivalent (Associate or Bachelor's degree preferred). 2+ years of experience in a customer service role, preferably in real estate or a professional services environment. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office and CRM systems. Ability to work independently and manage multiple priorities.
Additional Information
- Competitive salary: $59,000 - $66,000 annually
- Opportunities for professional development and internal advancement
- Comprehensive training and onboarding support
- Health, dental, and vision insurance
- Paid time off and holidays
- A dynamic and collaborative team environment
Vacancy posted 1 day ago
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