Money Services Team Lead, Tier 2 & AI-Driven Ops
Gusto, Inc.
Gusto is seeking a Money Services Manager to lead our Tier 2 Money Advanced Care team, guiding complex banking, disputes, and money movement escalations from intake to resolution. The ideal leader will coach a 10–12 person team, emphasize continuous improvement, and champion AI-driven enhancements that reduce friction for Gusties and customers. The role sits within Gusto’s Money Services Care organization, with hybrid Denver-based work expectations and collaboration across cross-functional teams #J-18808-Ljbffr Gusto, Inc.
Vacancy posted 10 hours ago
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