Technical Product Analyst

Technical Product Analyst

Location: Remote (U.S.)

Role Overview

We are seeking a Technical Product Analyst to support requirements gathering, analysis, and documentation. This role involves leading Scrum meetings, managing ADO Boards, and working with cross-functional teams, including business and technology stakeholders. The candidate will engage with vendors to support deployments involving fixes, upgrades, and the implementation of new technology using Agile or hybrid methodologies.

Key Responsibilities

• Elicit, research, analyze, and document functional, non-functional, and data requirements using various analysis techniques.
• Facilitate requirements discussions, present requirements through alternative views, and continuously incorporate feedback into the product backlog.
• Collaborate with vendors on the design, development, and delivery of new products and platforms.
• Capture detailed stakeholder use cases, system requirements, and process flows, with a focus on DevOps lifecycle events.
• Draft and assist architects and engineers in creating visual process models illustrating key workflows, including business processes, authentication, and data integrations.
• Assist with Agile/SAFe processes to ensure quarterly objectives are met and generate relevant metrics.
• Identify and manage risks and issues, submitting assessments and working with engineers on solutions.
• Evaluate alternative solutions and processes as necessary.
• Provide timely and concise communication to all appropriate internal and external stakeholders.

Required Qualifications

Education: A Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or a related field, or the equivalent combination of training, education, and experience.

Experience: 8+ years of experience as a Technical Product Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or a similar role. Experience with cloud migrations, SaaS solutions, and real-time/batch-based data analysis is required. Financial Services industry experience is necessary.

Technical Skills: Knowledge of software/system engineering best practices and agile delivery methodologies (SAFe, Scrum, Kanban). Proficiency in the Microsoft Office suite, including Excel, PowerPoint, and Visio. Experience with Microsoft Azure DevOps is required.

Preferred Qualifications

• SAFe Agilist, Product Owner / Product Manager, Scrum Master, or Lean Portfolio Management certification.
• Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other relevant IT industry certifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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